Extended Stay America - Shelton - Fairfield County

Anonymous 

on Expedia

6 years ago

It was clean. But there was little support for handicapped guests and the room was uninviting. No comfortable seating and limited TV channels. Items provided for housekeeping were scanty. I didn't feel good leaving my mom in the room for the day while I went to work. The bathroom was so tiny she couldn't close the door . 

Anonymous 

on Expedia

6 years ago

The last 2 times I stayed there I had to switch rooms because it smelled so bad because of someone smoking in that room. It was supposed to be a non smoking room. 

Lorraine 

on Expedia

6 years ago

I was in the process of moving and I thought Extended Stay would be a good choice. I stayed for a month, but I won’t return. The hotel is run down and not kept clean. I saw garbage thrown in the bushes and in the parking lot everyday. I saw drug paraphernalia on the sidewalk outside the back door. The blankets had cigarette holes in them. Breakfast was mediocre. Just coffee, muffins and granola bars. A few times I was woken up in the middle of the night from yelling in the building and in the parking lot. I didn’t feel safe ... read more

Michelle 

on Expedia

6 years ago

Hotel carpet in the room has a musty mildew scent which created an allergic reaction! When I shared my concerns, staff were not accommodating to my concerns. The room was dirty, the phone, TV Remote, microwave were filthy and dingy linen and towels. The closet mirror was cracked and staff was informed. However, again the staff did nothing. We were very disappointed as this was our first time ever staying at this facility. The cleaning staff can only do so much with what they have! She was great! Unfortunately, not enough to ... read more

Anonymous 

on Expedia

6 years ago

Very uncomfortable bed,and thats bad because i usually sleep very well at hotels. The "breakfast" was only coffee and a wrapped muffin?! Thats what you get for $99. Seems like people live at this hotel,my husband was up every hour ti check ok our motorcycle in the parking lot. The only good thing is that we were able to get a spot right under our 2nd floor room. 

Susan T. 

on Expedia

6 years ago

Very dirty The common areas were very dirty. The suite wasn’t equipped with any dishes, silverware, etc although the front desk said those items were available if requested ( carried up myself in a plastic bin). Bed was comfortable.