Extended Stay America - Shelton - Fairfield County

Anonymous 

on Expedia

7 years ago

Terrible Stay! Many bugs in room dead and live spiders black. Stained shower , looked very dirty! Hallways smelled like piss. Dogs barking everywhere, smelled like animals in room and out. Non smoking room but smelled like smoke and burnt spots in bathroom from cigarettes. No iron in room had to call for one then attendant bring me a broken one but says it heats up at least. Bathtub spout was detaching from wall, cracked cement. WiFi was terrible didn’t work fast or at all! Overall I will never stay at any of these hotels ag... read more

Anonymous 

on Expedia

7 years ago

Barking dogs in adjacent rooms most of two nights. Staff unable to stop the problem. Otherwise it might of been a good stay. 

Mike 

on Expedia

7 years ago

The hotel was completely booked/full, and yet there was just one person attending to everything -- front desk, phones, room maintenance and housekeeping. Shame on the management. My room had a toilet leaking all over the floors...and door handle that pulled off the door....no kitchenware in the kitchenette. 

M 

on Expedia

7 years ago

Affordable rate, smelly building Some rooms in the hotel are still smoking allowed. Exercise facility is a Center down the street, which was nice but not as convenient as on-site. Expedia listed breakfast— instant oatmeal, granola bars, muffins (grab n go) and coffee was the extent. 

Steve 

on Expedia

7 years ago

Loud and broken down Noisy closet doors broken, Rack in closet broken Bathroom unclean, heater made terrible noise all night 

Anonymous 

on Expedia

7 years ago

Staff was friendly but room was not clean, sink was clogged,and there was blood on the walls in the hallway!!! When i told the lady at the front desk only response i got was...”I’ll let my manager know” 

Anthony 

on Expedia

7 years ago

Stealing money for nights not used!!!!! Was not happy with the fact that I was charged for days we were not at the hotel. Two rooms were booked for 6 nights while working on returning electrical power back to houses due to a snow storm and due to not knowing how long the guys would need the rooms. When we were done with our work, we checked out after 3 nights and was told due to the fact that we booked through Hotels.com, there was no refund given for the nights we were not using the rooms. I think that is very poor buisness... read more

jack 

on Expedia

7 years ago

Bad service. I booked a studio, but the kitchen was empty.