Extended Stay America - Somerset - Franklin

Anonymous 

on Expedia

5 years ago

they seem to have done away with amenities in the room, no utensils, no cups or glasses no coffee pot. the sink in the bathroom was cracked and needed cleaning around the edges and the bath faucet was dangling. T.V. wouldn't come on and after several attempts with changing batteries it worked but it was fuzzy. 

AverageJoe 

on Expedia

5 years ago

This location smell very bad Hallway and room Room was missing remote, dirty, bed look like the cover was not washed (yellow stain) 

Jennifer 

on Expedia

5 years ago

Cookless Kitchen Please don't advertise an extended stay kitchen when there isn't a coffee maker, dishes, cookware, or silverware. I asked for dishes to cook and got 2 plastic glasses, 2 sets of silverware and 2 small bowls... i tiny pot and pan without any lids. They claimed to have been sold out of dishes. 

Anonymous 

on Expedia

6 years ago

Just stay at a motel 6. This property is in disrepair and the cleanliness is suspect. No amenities. Very high price for what you get. 

Anonymous 

on Expedia

6 years ago

Rude afternoon staff. Called in to get check in cut off time and employee was extremely rude. 

Anonymous 

on Expedia

6 years ago

The property is not well maintained. The parking lot has a considerable amount of trash (trash which which was present at the beginning of my stay was still there four days later). Door handles are loose, floor tiles are broken. I was there for three nights and never received any housekeeping services (maybe this is standard for the property?). I will avoid the Extended Stay properties going forward. 

MICHAEL 

on Expedia

6 years ago

👀 Awful experience!