Extended Stay America - Somerset - Franklin

NA 

on Expedia

6 years ago

Old, need to be updated. No breakfast only coffee bar. 

Anonymous 

on Expedia

6 years ago

Last night check in, ladies was sweet. Rooms need major updating and better staff 

Anonymous 

on Expedia

6 years ago

Not so accommodating A not so good experience considering they over booked the hotel,nor could they find another extended stay that would accommodate us , and to top it all they already took the money so we did not get a return of our money until two days later was not happy at all with that experience 

unhappy 

on Expedia

6 years ago

Property was not clean and smelled bad. Carpets and furniture stained and holes in walls. Towels had someone else's hair on them. Person in room above was stomping around room all night and we could hear everything so we got very little sleep. Left after first night (booked for 3) and only stayed that one night because we were already a really late check in and didn't have anywhere else to go at that point. I would never return here again even if it was free. 

Anonymous 

on Expedia

6 years ago

The hotel was a disgrace. They do not care about their customers. They really need customer service skills. False imformation about the breakfast. Just a horriable experenice. 

Anonymous 

on Expedia

6 years ago

Muffin, oats bar & coffee next to the entrance door = What they call as Free continental breakfast. Very noisy costayers. Untidy carpet. 1* can be given for area. 

Anonymous 

on Expedia

6 years ago

Run down, not well cleaned, bare minimum, not well soundproofed.......