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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
20 minute early check in additional fees is ridiculous! Will NOT book anymore with this chain because of it. Everyone waiting causes congestion at check in time! It’s near impossible to arrive exactly at check out time . Appears that the bottom dollar is more important than the customers convince-shame on yous
Business response:
Julie, thank you so much for choosing our hotel. We apologize for the challenges you experienced during check-in. Your comments show us where we have room to improve and rest assured, we will. You have our assurance we will learn from your situation so we are better equipped to provide a first-rate experience to all of our guests. We hope to have the opportunity to make your next stay a complete success. Sincerely, Hotel Management
Few to none amenities. It was like they were afraid the client was going to be comfortable. UGH
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
It was a good stay.
Business response:
Lyenn, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your excellent review. We look forward to your return visit. Sincerely, Hotel Management
First they don’t change your towels or bedding. They don’t pick up the trash and I booked through Expedia ,when I got there they had sold out of the room I had already paid for so they charged me for an upgrade. If you want coffee in the morning go to a gas station because they seem to be out by 8:30
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.