Extended Stay America - St. Louis - Westport - Central

Business response:

Brittany, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management 

Business response:

Hanif, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Terrie, thank you for the fantastic review of Extended Stay America and for taking the time to compliment our team. We are delighted you received outstanding service from all of our staff, and we hope you will choose us every time your travels bring you to the area. Sincerely, Hotel Management 

Business response:

Sada, thank you for choosing Extended Stay America and for the perfect rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Terrie, thank you for staying with us at Extended Stay America and providing your feedback. While we are pleased you had an overall good stay, we regret not meeting all of your expectations. We appreciate your patience during this unprecedented time and we hope you will return for a perfect stay next time. Sincerely, Hotel Management 

Business response:

Sharon, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Terrie, thank you so much for the kind rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

Terrie, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our courteous staff and refreshing accommodations. Thank you once more for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our friendly service and immaculate accommodations. We appreciate your business and look forward to welcoming you back soon! Sincerely, Hotel Management