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Extended Stay America - St. Louis - Westport - Central

4.3
  • Other
  • St. Louis, MO

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Other

Location details

12161 Lackland Rd., St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,347 reviews
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Anonymous 
5 years ago

Will stay there each month I go to St. Louis Randy, the night clerk, was patient and thorough, looked me in the eye. The room was very clean and smelled good, too. I have allergies, so bring my own bedding. I have always earplugs and an eyemask so noise from other guests just living their life does not get to me. I was so relieved to find such a perfect room at a great price, and plan to stay there each month I go up to St. Louis. Also, thanks to Sarah and Ellery during the day. Everybody seems to be trying ! 

Business response:

Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Randy, Sarah, and Ellery went a step beyond to make your stay more comfortable. Your compliments will surely be shared with them. Also, we are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. We hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management 

Lamont's profile image
Lamont 
5 years ago

Was pleasant 

Business response:

Thank you for taking the time to post a comment on your stay at Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Deb's profile image
5 years ago

Business response:

Thanks SO MUCH! we sent a survey to your email address, Hopefully you would complete it rating us all 10s? The staff would really appreciate it! 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thanks SO MUCH! we sent a survey to your email address, Hopefully you would complete it rating us all 10s? The staff would really appreciate it! 

Anonymous's profile image
Anonymous 
5 years ago

Everything was great I loved it .................. 

Business response:

Thank you so much for the feedback of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Apollo's profile image
Apollo 
5 years ago

Great quality of service! The quality of service was exactly what I expected. Extended Stay America is ALWAYS a great choice! 

Business response:

Apollo, thank you for choosing Extended Stay America and for your terrific review. Our staff works hard to ensure each guest has a great experience. Even though we are here to please, it is always nice to be recognized for a job well done. We appreciate your excellent feedback and hope you will be back to see us on your next visit to our area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

All staff was friendly and professional at the same time. I heard the one elevator has been down for three weeks now that is unacceptable. However we made do with the one that does work. They should an ice machine in the building, and it would be nice if they had a shuttle bus to drop the customers off at the airport. 

Business response:

Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. Please know your feedback has been shared with the maintenance team to ensure the problem regarding the elevator is fixed immediately. We value your feedback and hope to do so again the next time you are in the area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thanks SO MUCH! we sent a survey to your email address, Hopefully you would complete it rating us all 10s? The staff would really appreciate it! 

Maureen's profile image
Maureen 
5 years ago

Got in late and left early. Staff was nice. Beds were comfortable And room had fridge and microwave but no eating utensils. Breakfast was skimpy. 

Business response:

Maureen, thank you for choosing Extended Stay America. We are glad you had a pleasant visit and that you were impressed with our courteous associates. However, we regret you were not aware of our dishware policy, where we keep all kitchenware at the front desk and provide them to you upon request. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - St. Louis - Westport - Central

How is Extended Stay America - St. Louis - Westport - Central rated?

Extended Stay America - St. Louis - Westport - Central has a 4.3 star rating with 1,347 reviews. 

When is Extended Stay America - St. Louis - Westport - Central open?

Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.