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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room was nice My quest wasnt granted for longer stay
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
April who worked there went above and beyond to help us. She was amazing!
Business response:
Kristine, thank you for being our guest at Extended Stay America. We are delighted to know that April's transcend service exceeded your expectations for a great stay with us. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. Sincerely, Hotel Management
Consistently predictable surroundings. Overly helpful and kind front desk personnel.
Business response:
Thank you for posting your kind review of Extended Stay America. We are happy you enjoyed your stay at our hotel. We also appreciate your kind compliments about our Front Desk Team and will be sure to share your comments with them as they will be so pleased. Thank you again for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
I didn't like not having a coffee pot, coffee & cups not in the room. Had to ask for them. Breakfast was a disappointment too and it wasn't ready at 6 am.
Business response:
We are sorry for your disappointment with the dishaware policy. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We also regret not meeting your expectations with the breakfast. We value your feedback as it will help us improve our guest experience moving forward. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.3 star rating with 1,348 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.