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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not comfortable. We get better hotels for the rate Rooms were Okay. Breakfast availability was less. By 8:30 am Coffee was out on all the days we stayed even though cut off time was 9:30 am. They wouldn't refill until someone asks. Brewing takes another 15 minutes. We booked 2 queen beds but got only 2 double beds. Beds were very uncomfortable as well.
Business response:
Sudarshan, thank you for being our guest. We're sorry for not being able to accommodate you in the room of your choice and for the inconvenience you had at the time of breakfast. Though we are confident this was an isolated incident, we're reviewing this with our staff to make sure such scenarios are prevented from happening again. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
I wish they had a full breakfast rather than a grab and go.
Business response:
Thank you for your review, and it is nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
There really was no breakfast. I got down stairs at 8:00 a.m. and all there was was coffee and bags of dried oatmeal. Unfortunately, there were no bowls and no water to prepare the oatmeal. Other than that it was fine.
Business response:
Thank you for reviewing your stay. We are happy to see the rating, but we regret the disappointment you had with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We appreciate your feedback and hope to host you again at Extended Stay America. Sincerely, Hotel Management
I liked the location, room space, decent size room and comfy bed
Business response:
Thank you for the nice comments about your stay at Extended Stay America. We are delighted to know you were impressed with the size of your room and that you enjoyed our ideal location. Thank you once more, and we hope you will choose us again the next time you visit this area. Sincerely, Hotel Management
Friendly staff, clean. Room was a bit dated, but everything worked well. Would stay again.
Business response:
Thank you for sharing your comments at Extended Stay America. We are glad to know you were impressed with our associates and that you had a nice time with us. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
I love the hotel great service and super clean beautiful rooms
Business response:
Thank you so much for your positive feedback about your experience. Here at Extended Stay America - St. Louis - Westport - Central, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided great service as well as you appreciated our spotless rooms. We look forward to hosting you again. Sincerely, Hotel Management
Wasn’t all bad. The room was clean although it had an odor. I had to go to the front office to ask for some air freshener.
Business response:
Thank you for your review and for being our guest. Although we were happy to read that you loved the amenities we offer, we are sorry for issues with your room. Our housekeeping team is taking steps to make sure this doesn't happen again. Thanks again for being our guest and for your valuable comments. We hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.