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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No pool No hot breakfast The website stated Westport plaza wasn’t the location I was seeking
Business response:
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
Was a good place to stay. The staff were nice. Would definitely recommend this place
Business response:
Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went well during your stay and that our courteous associates made for a memorable experience. Thank you for recommending Extended Stay America. We hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Nice place to stay. Would recommend to someone else.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review and for the recommendation. We look forward to your return visit. Sincerely, Hotel Management
Phenomenal The experience was amazing the staff was most accommodating the facilities themselves were extremely well kept the service itself was very organized and all of the staff were exceptionally friendly courteous and kind
Business response:
Tex, thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were fascinated with our well-kept property and that our associates surpassed your expectation. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Good Value...Clealiness Eh! The staff is friendly. I’ve stayed here a few times. The level of cleanliness is a hit or miss though. I would stay again because of the value.
Business response:
Rhonda, thank you for being our guest and for sharing your feedback.We are glad you liked our friendly staff and also found us to be a great value. However,we apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we fell short in this case.We appreciate your comments and hope to see you soon. Sincerely, Hotel Management
Close to major highways. Good location. Room wasn’t too fresh but not terrible
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an overall pleasant stay and our convenient location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.