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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The check in service was quick The property was well kelp The two rooms I had was neat & clean
Business response:
Beverly, thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
St. Louis Everything was satisfactory except the ‘Breakfast’. You should not advertise that you have breakfast when you don’t, It was a continental breakfast, if that. One of the reasons we picked your hotel is because of the breakfast.
Business response:
Laura, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Everything an everyone was wonderful an the area felt very safe!! The only problem we had was the air conditioning in our room didnt work very good at all an the toilet set was falling off.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us and liked our courteous associates, we are sorry for the maintenance issue you experienced. We have alerted our team about it, and they are checking and fixing them immediately. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
There was not breakfast at 8:30am, because they run out the food. I think they never had enough food there.
Business response:
Thank you for your review. We are glad you had an overall great stay. However, we apologize for the inconvenience you experienced due to the shortage of breakfast. We are reviewing this situation with our staff to ensure these items are always well stocked. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
I loved the rooms. The floor was sticky though. And the breakfast was just coffee and muffins but oh well. Overall a great place.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you liked your room and that you took advantage of our complimentary grab-and-go breakfast. Your feedback will be shared with our housekeeping team so that they will be more diligent in their effort. We look forward to welcoming you back on your next trip. Sincerely, Hotel Management
Great stay, no pool It was a good stay, only thing is there wasn't a pool.
Business response:
Thank you for sharing your feedback. We apologize our hotel did not have a pool you were expecting. Though our website clearly states this, we regret your disappointment. However, we are glad you had an overall great stay. Thank you again for being our guest, and we do invite you to stay with us at Extended Stay America again soon. Sincerely, Hotel Management
Very large close to dining. Clean rooms, reasonable pricing
Business response:
Thank you for staying at Extended Stay America, and for giving our hotel a great review. We are delighted to know you were impressed with our well-appointed room and that you enjoyed our ideal location. We appreciate the outstanding review. Please come back and see us again soon. Sincerely, Hotel Management
Uh Nice hotel, good value!
Business response:
Thank you for the nice review. We are glad you had a wonderful time at Extended Stay America and that you found us to be a good value. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.3 star rating with 1,347 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.