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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The breakfast was slim Pickens only muffins and nutrition bars with coffee or coco. Have seen a lot better continental breakfast bars other than that was very nice stay:)
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice hotel,friendly staff, could clean hallways a bit more.
Business response:
We are glad our service and accommodations lived up to expectations! We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. We hope you will make Extended Stay America your home away from home whenever your travels bring you this way again. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Front desk staff was very pleasant both during check-in and check-out! Room was spacious. Loved the nice wide hallways as well! Stayed 03/23/19. I will return!
Business response:
Thank you for staying with us and for posting your kind review about Extended Stay America. It is lovely to read you liked our comfortable accommodations and also the excellent service provided by the front desk staff. It was a pleasure having you stay with us, and we look forward to welcoming you again soon! Sincerely, Hotel Management
The property was in a convenient location and I appreciated the kitchenette. The lack of maid service unless you paid extra was extremely disappointing and not explained during the check in process. The "coffee bar" breakfast was also disappointing. One day they went to the store and put out some sale price donuts. These are examples of how the property was not run well.
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to read you had a comfortable stay with us and liked our location. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. Please note, our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to y... read more
Business response:
We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. I am confident you will have a better experience. Sincerely, Hotel Management
The rooms were great! No ice machine on property, because rooms have refridgerators with ice cube trays...empty and useless for the one evening I stayed. I suggest you keep the trays filled up.
Business response:
Thank you for your stay with us and for providing your feedback. It's nice to read you had a comfortable stay and impressed with your room. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We hope to welcome you back soon! Sincerely, Hotel Management
Business response:
John, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
People were nice property keep up very good and clean
Business response:
Much gratitude for taking the time to review your stay at Extended Stay America. We are glad to know you were impressed with our well-kept property and that you also appreciated our associates. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.