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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I love the hotel great service and super clean beautiful rooms
Business response:
Thank you so much for your positive feedback about your experience. Here at Extended Stay America - St. Louis - Westport - Central, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided great service as well as you appreciated our spotless rooms. We look forward to hosting you again. Sincerely, Hotel Management
Wasn’t all bad. The room was clean although it had an odor. I had to go to the front office to ask for some air freshener.
Business response:
Thank you for your review and for being our guest. Although we were happy to read that you loved the amenities we offer, we are sorry for issues with your room. Our housekeeping team is taking steps to make sure this doesn't happen again. Thanks again for being our guest and for your valuable comments. We hope to see you again soon. Sincerely, Hotel Management
No pool No hot breakfast The website stated Westport plaza wasn’t the location I was seeking
Business response:
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
Was a good place to stay. The staff were nice. Would definitely recommend this place
Business response:
Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went well during your stay and that our courteous associates made for a memorable experience. Thank you for recommending Extended Stay America. We hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Nice place to stay. Would recommend to someone else.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review and for the recommendation. We look forward to your return visit. Sincerely, Hotel Management
Phenomenal The experience was amazing the staff was most accommodating the facilities themselves were extremely well kept the service itself was very organized and all of the staff were exceptionally friendly courteous and kind
Business response:
Tex, thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were fascinated with our well-kept property and that our associates surpassed your expectation. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.3 star rating with 1,348 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.