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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never stayed in an extended stay hotel. Would have been great if information concerning my stay would have been given. Did not know where to put trash until four days later. Had not noticed sign concerning kitchen dishes, coffee pot and morning swrvice, etc.. until two days later. Just tell us about your hotel when we check in. It was all new to me. I did indeed enjoy my stay. In leaving I left a message with a desk clerk that I had not seen before, concerning a nail that I had a towel over during my two week stay. Please en... read more
Quiet place, easy access to highways, clean place, friendly and professional pesonal, secure area to have a good rest!!
Business response:
Thank you for the glowing review of Extended Stay America. We believe that excellent customer service, our prime location, and well-kept property makes us an amazing choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Basic with kitchenette There are 3 locations within a mile of each other. This one was pretty good. It's nice having a fridge and microwave. Bed was comfortable. Good location for getting around, pretty quiet.
Business response:
Robert, thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, kitchen amenities and comfortable beds. We look forward to welcoming you back soon. Sincerely, Hotel Management
Not comfortable. We get better hotels for the rate Rooms were Okay. Breakfast availability was less. By 8:30 am Coffee was out on all the days we stayed even though cut off time was 9:30 am. They wouldn't refill until someone asks. Brewing takes another 15 minutes. We booked 2 queen beds but got only 2 double beds. Beds were very uncomfortable as well.
Business response:
Sudarshan, thank you for being our guest. We're sorry for not being able to accommodate you in the room of your choice and for the inconvenience you had at the time of breakfast. Though we are confident this was an isolated incident, we're reviewing this with our staff to make sure such scenarios are prevented from happening again. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 3.7 star rating with 1,963 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.