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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I really liked the location and the staff was very nice and helpful. The room was very clean and big enough. Enough room for a one night stay or a month stay. Wish they offered a warm breakfast. The hotel was clean but I think it could use use some brighting up with paint or wall paper.
Business response:
Thank you for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
It was decent, had to change rooms. Staff was willing to assist and make sure all is well.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had in your previous room and ensure you rest of the stay was a comfortable one. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Good spot It was atr8
Business response:
Grant, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you SO much for the time taken to rate us!
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
1 night stay at extended stay Overal experience was okay for 2.5 start but the smell in the room was really bad!
Business response:
Thank you for taking the time to review our hotel. We apologize that your room had an odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Great stay Check in was easy. The employee was very nice and pleasant. Room was clean and comfortable. Would definitely stay here again.
Business response:
Jennifer, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great staff very friendly. The room was clean and spacious. I would recomend this hotel to a friend.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Chania, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.3 star rating with 1,348 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.