This profile has been claimed by the business owner or representative.
Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice and very clean. Staff was great. Will stay agsin.
Business response:
Loretta, thank you for choosing to stay with us at Extended Stay America. We’re thrilled to know you loved our well-maintained hotel and that you were pleased with the service you received from our staff. On behalf of everyone here, we invite you to stay with us again the next time you visit St. Louis. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Just OK Even though the service was ok, the internet connection was horrible. This is a deal breaker for me.
Business response:
Anthenisia, thank you for choosing our hotel. Although we’re glad to know you were impressed by the service provided by our staff, we’re sorry for the slow Wi-Fi connection you experienced during your stay. Please be assured that our engineering staff has rectified the issue and assured us everything is now running as it should. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Perfect, budget friendly stay A girls weekend trip. This was a last minute booking. The staff was great and very friendly. Others staying at the hotel were also very friendly. The room did have a foul smell but the staff was quick to offer a deodorizer and figure out what the smell was.
Business response:
Jennie, thank you for your reviewing your stay at Extended Stay America. We’re glad to know you liked the service provided by our courteous staff and that you found us to be at a decent price. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Nice lol getaway....... I enjoyed my stay the staff was very accommodating and pleasant. The soda machine and snack machine was a bit pricey but overall everything was great.
Business response:
Melissa, it's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Got a non smoking room that smelt like smoke and had hair all over the sheets. The front desk lady got us another room that wasn’t much better. The next morning I noticed that there wasn’t any shampoo in the shower so I went and asked for some and was told that they had ran out. Other than that the stay was ok.
Business response:
Travis, thanks for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the odor. Please know, our in-room amenities such as bath amenities and toiletries are kept at the front desk and are complimentary. Thank you for the feedback, and we hope you will consider staying with us so that we can make your next visit a memorable one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.