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Extended Stay America - St. Louis - Westport - Central

4.3
  • Other
  • St. Louis, MO

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Other

Location details

12161 Lackland Rd., St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,348 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Great Place! This was a great hotel!!! We really liked that the room had a small kitchen that we could cook and have a full sized fridge. The room was comfortable and roomy for being small. We would definitely stay here again! Only thing I would say for an improvement would be a better breakfast. There is muffins and granola bars, that's all. 

Business response:

Thank you for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that you had a restful stay with us. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Thank you once more for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Great location wonderful staff peaceful and truly pet friendly home away from home 

Business response:

Thank you for sharing your wonderful feedback at Extended Stay America. We are delighted to know you were impressed with our courteous associates and loved our location. We hope you are already planning another visit our way. Thank you again for your review! Sincerely, Hotel Management 

John's profile image
6 years ago

I stay there often, the staff is courteous and are very customer focused, the conditions are very clean and it always feels homey. I have stayed in hotels all over the united states, and believe that this particular site to be one of my top 5 places to rest my head. 

Business response:

John, thank you for making Extended Stay America your home away from away. It was delightful to know that the services provided by our associates exceeded your expectations and that you had a great stay once more. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

I liked our privacy we was left alone my girlfriend and I both work nights and are both night owls we both was able to come and go as we wanted but we both didn’t like if we wanted silverware we need to ask at the desk we just went to Walmart and bought plastic if it was nice out we probably just go camping in that case and save a little but overall very nice and we had fun and we’d do it again just b better prepared so we wouldn’t have to go to Walmart and go cruise Stlouis 

Business response:

Thank you for choosing Extended Stay America for your needs. We are delighted to know you had a great stay with us. However, we are sorry that you didn’t like our kitchenware policy. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management 

Sarah's profile image
6 years ago

Business response:

Sarah, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

When we arrived there was no one at the front desk for more than 20 mins & there was 2 people ahead of us waiting so it took quite a while to check in. 

Business response:

Thank you for choosing us for your recent visit. We are truly sorry for the experience you had with our front desk. We strive to provide excellent service from each member of our team, and we are grateful for feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management 

J's profile image
6 years ago

door key didnt work. took an hour to fix. overall this hotel was fine 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. However, we are sorry for the inconvenience you had. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

It was cool while staying there......................... 

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Great 

Business response:

Thanks for the great review!!!!! 

Frequently asked questions about Extended Stay America - St. Louis - Westport - Central

How is Extended Stay America - St. Louis - Westport - Central rated?

Extended Stay America - St. Louis - Westport - Central has a 4.3 star rating with 1,348 reviews. 

When is Extended Stay America - St. Louis - Westport - Central open?

Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.