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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a great hotel Breakfast was awful. The eggs had been frozen and were not thawed out. Had to go eat breakfast elsewhere.
Business response:
We appreciate you being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at the complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management
Hotel was clean and comfortable. We would choose this hotel again
Business response:
Thanks for the kind review of Extended Stay America. We are delighted to know you liked our well-maintained property and that our offerings were according to your expectations. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
The WIFI could’ve been better, but other than that it was great!
Business response:
Whitney, thank you for staying at Extended Stay America. We are glad you had a nice time here. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Sonya, thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
The stay was fine! Need more service on cooking items should already be stock up in your room with a kitchen!
Business response:
Sean, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for not meeting some of your expectations. We value your feedback as it will help us improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
The ladies working we’re were nice helpful
Business response:
Malcolm, we are delighted you chose Extended Stay America for your visit and we are happy to know our team made your stay memorable. We appreciate the acknowledgement of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Is everyday 4/20 at the Extended Stay? The establishment was ok, upon arrival. When I got to my floor, it wreaked of weed. The carpet is incredibly dirty. The room was not fully cleaned (i.e. pubic hair on toilet, fridge was not empty). Both of the desk associates were pleasant. The food offered for breakfast is minimal should be considered more of a snack than breakfast.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Nice. Good value. A spacious place for a decent price.
Business response:
Thank you for taking the time to share your review. It feels good to know you liked the spaciousness of your well-maintained room and that you found us to be a good value. We appreciate you for being a guest at Extended Stay America and hope to see you again soon. Sincerely, Hotel Management
glad my other hotel fell through staff was friendly and evening clerk sh did super job
Business response:
James, thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that you liked our courteous service. We will be sure to share your compliments with our team. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.