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Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place had kitchen and lots of space
The experience was less than satisfactory. -I was informed that all rooms were equipped with electric stoves; however, they were induction-based. This necessitates the use of induction-compatible cookware, which should be clearly communicated to guests. - The complimentary breakfast was inadequate, lacking the variety expected of a proper continental breakfast. There were very few options suitable for young children, compelling us to seek breakfast elsewhere.
Business response:
Dear Avinash, Thank you for taking the time to share your feedback. We’re sorry that your experience fell short of expectations. We appreciate you pointing out the importance of clear information about the induction cooktops, as well as the need for more variety in breakfast choices. Your comments are helpful and will be used as we look for ways to make the guest experience more convenient and enjoyable. Sincerely, Hotel Management
Peaceful
Business response:
Thank you for your feedback! We're thrilled to hear that you had a very good experience during your stay. We appreciate your suggestion regarding the rates, and we’ll be sure to take it into consideration. We hope to welcome you back soon for another great stay!
Clean, staff very attentive. Good stay. Recommended
Business response:
Dear Angel, Thank you for your generous feedback. We are delighted to learn that you had a positive experience during your stay and that our staff’s attentiveness and the cleanliness of our facilities met your expectations. Your recommendation is greatly appreciated, and we look forward to the opportunity to welcome you back to Extended Stay America in the near future. Sincerely, Hotel Management
very good hotel, comfortable and convenient.
Business response:
Dear Niara, Thank you for your kind words. We’re delighted to know you had a positive experience and that the comfort and convenience of the hotel made your stay enjoyable. We appreciate your support and look forward to welcoming you back to Extended Stay America for another pleasant visit. Sincerely, Hotel Management
Great place to stay.
Business response:
Thank you for your feedback! We're thrilled to hear that you had a very good experience during your stay. We appreciate your suggestion regarding the rates, and we’ll be sure to take it into consideration. We hope to welcome you back soon for another great stay!
Good place to stay
Business response:
Thank you for your feedback! We're thrilled to hear that you had a very good experience during your stay. We appreciate your suggestion regarding the rates, and we’ll be sure to take it into consideration. We hope to welcome you back soon for another great stay!
Average The staff is very courteous. Some things could be updated. They could provide shampoos and conditioners.
Business response:
Dear Mary, Thank you for recognizing our courteous team. We’re glad their service stood out during your stay. We appreciate your thoughts regarding updates and the availability of personal care items. Our suites are designed to cater to guests staying for an extended period and seeking a home-like environment. As such, many guests bring their amenities, including hairdryers and toiletries. Nonetheless, we do offer these items complimentary at the front desk at any time. Thank you once again for your insights. We hope you’ll ... read more
I have NEVER stayed in a hotel that did not have any cups or glasses in the room already. When I checked out, I was told you need to request them. I won't be staying there again.
Business response:
Dear Kathleen, Thank you for your feedback. We apologize that the in-room setup did not meet your expectations. While some items are available upon request to ensure cleanliness, we understand how this may have been inconvenient. Your comments will be shared with the team as we explore ways to enhance communication and improve guest comfort. We appreciate you taking the time to share your experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 3.3 star rating with 1,105 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.