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Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location and basic services were fine, but it was a really pathetic free breakfast—hot water for powdered beverages and packets of oatmeal, small, empty calorie muffins—that was it. No fruit, no yogurt, no real milk; very disappointing. Also, very noisy from nearby airplanes coming and going from the airport.
Business response:
Dear Maurine, Thank you for sharing your thoughts with us. We are pleased to know that the overall setting and essential offerings met your needs. However, we regret that the morning meal did not meet your expectations and that external noise affected your comfort. Your feedback provides us with valuable insights into areas where we can improve the guest experience. We truly appreciate your comments and look forward to welcoming you again under more favorable circumstances. Sincerely, Hotel Management
Very clean,very quit. It wasreally profestional. I would definerly come again.
Business response:
Thank you for your feedback! We're thrilled to hear that you had a very good experience during your stay. We appreciate your suggestion regarding the rates, and we’ll be sure to take it into consideration. We hope to welcome you back soon for another great stay!
Small well kept outside, but inside property was amazing! Room had everything fridge, stove, microwave, felt like being at home!
Business response:
Dear Don, We're so pleased to hear the interior comfort and in-room features made you feel right at home. It's wonderful to know the property exceeded your expectations. It was a pleasure hosting you, and we look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Room was clean and spacious.
Business response:
Thank you for your feedback! We're thrilled to hear that you had a very good experience during your stay. We appreciate your suggestion regarding the rates, and we’ll be sure to take it into consideration. We hope to welcome you back soon for another great stay!
Room was ok, breakfast didn’t have many options, bath supplies were ok
Business response:
Dear Nikhil, Thank you for sharing your feedback. We're glad to hear your accommodations met your basic expectations, though we regret to learn that certain aspects of your stay did not fully satisfy you. Your observations regarding the morning offerings and in-room amenities are appreciated and will be taken into account as we continue making improvements. We hope to have the chance to welcome you again for a better experience. Sincerely, Hotel Management
Business response:
Thank you for your feedback! We're thrilled to hear that you had a very good experience during your stay. We appreciate your suggestion regarding the rates, and we’ll be sure to take it into consideration. We hope to welcome you back soon for another great stay!
Great find. Clean rooms, nice beds, kitchen, full-size refrigerator. The worst thing I can say is there is no sign outside the hotel (just on the street and you have to be looking for it). It was convenient for downtown activities and seeing family in Clarence. Stores down the street.
Business response:
Dear Scott, Thank you for selecting Extended Stay America and for providing your invaluable feedback. We sincerely appreciate your positive remarks and are delighted to learn that you had an enjoyable stay in a clean, well-appointed room, along with the convenience of our location. Your observation regarding the signage has been noted, as we recognize that enhanced visibility could facilitate a smoother arrival experience. We look forward to the opportunity to welcome you back in the future for another comfortable and conven... read more
No complaints, I'll come back again...
Business response:
Thank you for your feedback! We're thrilled to hear that you had a very good experience during your stay. We appreciate your suggestion regarding the rates, and we’ll be sure to take it into consideration. We hope to welcome you back soon for another great stay!
The property had plumbing issues, showering in standing water. The pipes made gurgling noises in the night. The room is supposed to have pots pans coffee maker silverware, none of that offered. When asked they said too many people steal coffee pots. None available. Upon insistence we received plastic silverware and two pots,no frying pan. Two plates two bowls and a spatula. Definite language barrier to understanding requests. Room was clean and spacious
Business response:
Dear Maureen, Thank you for sharing your experience with us. We’re glad that you found the room clean and spacious. However, we acknowledge that the plumbing issues and missing kitchen items detracted from your overall comfort. Your feedback is invaluable, and we will use it to enhance our services and ensure a more consistent experience in the future. We look forward to the opportunity to provide you with an improved stay next time. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 3.3 star rating with 1,105 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.