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Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice property
Business response:
Dear Joanna, Thank you for your thoughtful feedback. We are pleased that you enjoyed your experience at our property. We appreciate you taking the time to share your impressions and look forward to the opportunity to provide you with exceptional service again in the future at Extended Stay America. Sincerely, Hotel Management
All the front Desk employees were very nice and friendly and made sure my family and I’d stay was comfortable and that we had all we needed! 5 stars def go to you all! And the room was absolutely beautiful!! Plenty of parking and right in front of our room as well!
friendly people and was clean!
Business response:
Dear Jerry, Thank you for your thoughtful feedback. We are pleased to know that you appreciated the friendly atmosphere and the cleanliness of our facilities during your stay. It is our commitment to offer a welcoming and comfortable experience for all our guests. We look forward to the opportunity to serve you again soon at Extended Stay America. Sincerely, Hotel Management
included in breakfast was lacking
Business response:
Dear Wayne, Thank you for sharing your feedback. We regret that the morning offerings did not meet your expectations, and understand how important a satisfying start to the day can be. Providing a well-rounded experience is something we strive for, and your comments help identify where enhancements are needed. Your observations have been shared with the appropriate team for review. We truly appreciate your input and hope to have the chance to deliver a more enjoyable visit in the future. Sincerely, Hotel Management
Nice place had kitchen and lots of space
The experience was less than satisfactory. -I was informed that all rooms were equipped with electric stoves; however, they were induction-based. This necessitates the use of induction-compatible cookware, which should be clearly communicated to guests. - The complimentary breakfast was inadequate, lacking the variety expected of a proper continental breakfast. There were very few options suitable for young children, compelling us to seek breakfast elsewhere.
Business response:
Dear Avinash, Thank you for taking the time to share your feedback. We’re sorry that your experience fell short of expectations. We appreciate you pointing out the importance of clear information about the induction cooktops, as well as the need for more variety in breakfast choices. Your comments are helpful and will be used as we look for ways to make the guest experience more convenient and enjoyable. Sincerely, Hotel Management
Peaceful
Business response:
Thank you for your feedback! We're thrilled to hear that you had a very good experience during your stay. We appreciate your suggestion regarding the rates, and we’ll be sure to take it into consideration. We hope to welcome you back soon for another great stay!
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 3.3 star rating with 1,165 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.