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Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Space is plentiful
Business response:
Dear Tien, Thank you for your positive feedback. We appreciate that you found the layout accommodating. We look forward to welcoming you back to Extended Stay America for another stay in the future. Sincerely, Hotel Management
Business response:
Thank you for your feedback! We're thrilled to hear that you had a very good experience during your stay. We appreciate your suggestion regarding the rates, and we’ll be sure to take it into consideration. We hope to welcome you back soon for another great stay!
We didn’t enjoy or expect the room to smell like someone had smoked marijuana in the recent past.
Business response:
Dear Brenda, Thank you for your feedback. We’re glad you chose to stay with us and appreciate you taking the time to share your thoughts. We always strive to keep each room in the best possible condition, along with a comfortable atmosphere. We apologize that the experience didn’t fully reflect that during your visit. Your comments will be shared with the team as we continue working to improve. We hope to welcome you again for a more comfortable stay. Sincerely, Hotel Management
Basic stay This hotel for me served its purpose which was proximity to the airport. Other than that, I wouldn’t recommend it for a normal night stay. The gentleman at the front desk was very friendly and very helpful. Our door did not close all the way, and even though we could lock it with the deadbolt, we couldn’t use the security lock. This wasn’t the gentleman‘s fault at the desk though, and he was very apologetic. Breakfast was very limited. It’s only a couple of prepackaged muffins, granola bars and oatmeal. So don’t e... read more
Business response:
Dear Sarah, Thank you for sharing your experience at Extended Stay America. We’re glad our location near the airport was convenient for your travel needs and that the front desk associate provided friendly and helpful service. We regret that the room condition and limited breakfast offerings did not meet your expectations. Your comments about the door and overall amenities are appreciated and will be shared with the team. We hope you’ll consider giving us another opportunity in the future to provide a more comfortable and sa... read more
Close to airport
Business response:
Thank you for your feedback! We're thrilled to hear that you had a very good experience during your stay. We appreciate your suggestion regarding the rates, and we’ll be sure to take it into consideration. We hope to welcome you back soon for another great stay!
Business response:
Thank you for your feedback! We're thrilled to hear that you had a very good experience during your stay. We appreciate your suggestion regarding the rates, and we’ll be sure to take it into consideration. We hope to welcome you back soon for another great stay!
Ex
Business response:
Thank you for your feedback! We're thrilled to hear that you had a very good experience during your stay. We appreciate your suggestion regarding the rates, and we’ll be sure to take it into consideration. We hope to welcome you back soon for another great stay!
I found that my double room was clean. While it included a full sized refrigerator, induction cooktop, microwave, kitchen sink, good kitchen cabinets and ample closet space, they room lacked table space, seating for more than one. The double beds were quite comfortable. There is a pool available. The location was convenient for grocery shopping, fast food, dining and other shopping. We were able to easily drive to the US side of Niagara Falls and also the Canadian side. This hotel does not earn a 5 star rating, but in my exp... read more
Business response:
Dear Guest, Thank you for taking the time to share such thoughtful feedback. We’re glad to know the room met your expectations in terms of cleanliness and amenities, and that you found the beds comfortable and the location convenient for both dining and sightseeing, including your trip to Niagara Falls. We appreciate your balanced perspective on the room layout and seating, and your honest rating means a great deal. We’re pleased you had a positive experience overall and would be delighted to welcome you back again soon to E... read more
Adequate This place was adequate. I think that sums it up completely. Adequate. The air traffic overhead settled down about 11:00. The noisy neighborhood settled about then as well. There was a tub and I was able to have it hold water for a while by covering the drain w the plastic that the soap came in. Not very adequate just adequate.
Business response:
Dear Edwin, Thank you for providing your feedback. We are pleased that your stay addressed your essential needs; however, we acknowledge that there were aspects that could have been more comfortable. Your insights are invaluable in helping us identify areas for improvement, and we sincerely appreciate the time you took to share them. We look forward to the opportunity to welcome you back for an enhanced experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 3.3 star rating with 1,105 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.