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Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean, nice staff. Comfortable room would be nice to have a little table in the room otherwise very good nice refrigerator and kitchen area.
Room was really nice
Business response:
Dear Walter, Thank you for taking the time to review your stay at Extended Stay America. Our staff does an excellent job maintaining our accommodations, and it will be a pleasure to share your kind remarks with them. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
The staff was great! The property was clean and in a convenient location along with many shopping and restaurants nearby. The thing I did not like about my stay there was the noise as the walls are thin and you can basically hear everything next to you and on top of you. The doors closing are very loud also. People do not have the consideration to close their door slowly which we did and it makes a big difference when people are resting and it is late. Thank you, Manuel Santiago
We enjoyed the stay, property was neat and clean and staff were great.
Business response:
Dear Ajay, Thank you so much for your kind words about Extended Stay America! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management
It was an ok experience. The good is the unit is suite style so there is a small kitchen and full size fridge. It is spacious. The not so good is the breakfast is limited to packaged muffins, cereal bars and yogurt. The bad is the exhaust fan in the washroom is extremely noisy. The kitchen sink makes a loud gurgling noise as it will overflow anytime whenever anyone inside and beside the unit takes a bath. They allow pets, and these dogs kept barking from 1am to 3am without stop.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts about our property. We sincerely apologize for the inconvenience caused by the issues that may have affected your stay. Please be assured that we are taking the necessary measures to resolve them. Also, we regret the disruption due to a neighboring pet during your time with us; had we known about this issue, we would have been more than happy to help. Thank you for bringing these concerns to our attention, and we are grateful for the opportunity to improve our ... read more
The breakfast needs to be upgraded or at least share that it’s more of a continental as hot options would be appreciated
Business response:
Dear Paul, Thank you for sharing your feedback. We appreciate your input on the breakfast offerings and understand the value of having more hot options. We strive to enhance our guest experience continually and will consider your suggestion as we review our breakfast options. We hope to serve you again and provide a stay that exceeds your expectations.Sincerely,Hotel Management
The room that they initially put is in smelled like a sewer. After talking to the front desk, they moved us to a different room that was fine.
Business response:
Dear Kimberly, Thank you for bringing this to our attention. We are glad the front desk promptly assisted in relocating you to a more comfortable room. Your feedback helps us improve, and we appreciate your understanding. We look forward to welcoming you back.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 4.3 star rating with 389 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.