Extended Stay America Suites Buffalo - Airport

Business response:

We LOVE our staff and rooms!We appreciate you! 

Business response:

Dear Lauren, Thank you for your positive feedback about Extended Stay America! We are glad that you had a great experience during your stay with us. We strive to provide a comfortable and convenient experience for all our guests, and it's wonderful to know we succeeded in doing so for you. We hope to welcome you back the next time you're in the area!Sincerely,Hotel Management 

Business response:

Dear Javina, Thank you for your wonderful feedback! We are glad that you had such a positive experience with our staff. Kindness and respect are core values that we strive to uphold, and it’s heartwarming to know that we’ve been able to make your stay enjoyable. We truly appreciate your support and look forward to welcoming you again at Extended Stay America!Sincerely,Hotel Management 

Business response:

Dear DEMAR, Thank you for sharing your feedback! We're glad you had a comfortable stay. Your comfort is our top priority, and we're happy we could provide a restful experience. We hope to welcome you back again soon to Extended Stay America!Sincerely,Hotel Management 

Business response:

Glad you enjoyed your stay! Hope to see you again!Thanks! 

Business response:

Nicolethanks!We enjoyed having you Welcome Home 

Business response:

Dear Guest, Thank you for your feedback! Providing excellent customer service is something we take great pride in, and it's wonderful to know our team made your stay more enjoyable. We hope to welcome you back in the future!Sincerely,Hotel Management 

Business response:

Dear Bobby, Thank you for sharing your feedback about your recent visit to Extended Stay America. We're delighted to hear that you found the kitchen in your room nice and convenient and enjoyed the comfort of your beds. We strive to provide our guests with amenities that enhance their stay, and we're glad these aspects met your expectations. However, we are sorry for the concerns with the bathroom fan and will be sure to have our maintenance team inspect and address the issue promptly. We are constantly working to improve ou... read more

Business response:

Hi VanessaWelcome Home!See you soon!