Extended Stay America Suites Buffalo - Airport

Business response:

Dear Alexandre, We sincerely apologize for the lack of housekeeping service during your stay. This is not the standard of service we aim to provide, and we are addressing this with our team to ensure more consistent and thorough service moving forward. We also regret that the cleanliness did not meet your expectations, and we are taking steps to improve in this area. We appreciate your input and hope to offer you a better experience next time.Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you so much for your fantastic feedback! We are thrilled to hear that both our staff and your room exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay! 

Business response:

Dear Guest,Thank you so much for your fantastic feedback! We are thrilled to hear that both our staff and your room exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay! 

Business response:

Dear Guest,Thank you so much for your fantastic feedback! We are thrilled to hear that both our staff and your room exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay! 

Business response:

Dear Guest,Thank you so much for your fantastic feedback! We are thrilled to hear that both our staff and your room exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay! 

Business response:

Dear Kathrine, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our spacious, clean rooms and found them comfortable. Our team works hard to ensure all our guests have a pleasant and relaxing stay, and we’re glad that is reflected in your experience. We truly appreciate your kind words, and we look forward to welcoming you back to Extended Stay America on your next visit for another great stay!Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you so much for your fantastic feedback! We are thrilled to hear that both our staff and your room exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay! 

Business response:

Dear James, Thank you for your positive review of Extended Stay America. We sincerely appreciate you taking the time to share your experience with fellow travelers. Our team will be pleased to know they played a significant role in making your stay enjoyable. Thank you for choosing us as your accommodations. We look forward to the opportunity to serve you again in the future.Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you so much for your fantastic feedback! We are thrilled to hear that both our staff and your room exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay!