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Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok
The room nice and comfortable. The employees kind and professional. The breakfast poor.
I was there for a funeral. It was ok it could have been a lot cleaner. The bathroom wasn't really clean. I bought my own cleaner as well. Room 103 the tub needs to be replaced. Thank you
Business response:
Dear Guest, We are sorry that your recent stay at Extended Stay America was for a difficult occasion, and we appreciate your feedback despite the circumstances. We apologize that our hotel didn't meet your expectations, particularly the cleanliness. Your concerns about the cleanliness of the bathroom and room have been shared with our housekeeping team, as we understand that a clean environment is essential. Thank you for your feedback, and we hope to serve you again on some better occasions when you visit the city.Sincerely... read more
It was okay, didn't get get a good rest. between the plane noises and dog barking and not much of a breakfast and the coffee was warm
Business response:
Dear Guest, Thank you for your feedback. We’re sorry to hear that your stay wasn’t as restful as you had hoped. We understand how important a quiet environment and a satisfying breakfast are for a comfortable stay, and we apologize for falling short in those areas. Your comments will be shared with our team so we can work on making improvements. We truly appreciate you taking the time to share your experience and hope to have the chance to provide a better stay in the future.Sincerely,Hotel Management
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent stay. We sincerely appreciate your thoughtful review and are pleased to learn that you found our hotel to be both comfortable and impeccably clean. We are also glad that your check-in experience met your expectations. It would be our honor to welcome you back on your next visit to the city. Wishing you a wonderful day and safe travels.Sincerely,Hotel Management
Very nice and clean love the bathroom love the room
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent stay. We sincerely appreciate your thoughtful review and are pleased to learn that you found our hotel to be both comfortable and impeccably clean. We are also glad that your check-in experience met your expectations. It would be our honor to welcome you back on your next visit to the city. Wishing you a wonderful day and safe travels.Sincerely,Hotel Management
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent stay. We sincerely appreciate your thoughtful review and are pleased to learn that you found our hotel to be both comfortable and impeccably clean. We are also glad that your check-in experience met your expectations. It would be our honor to welcome you back on your next visit to the city. Wishing you a wonderful day and safe travels.Sincerely,Hotel Management
Friendly staff, easy check in, very clean
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent stay. We sincerely appreciate your thoughtful review and are pleased to learn that you found our hotel to be both comfortable and impeccably clean. We are also glad that your check-in experience met your expectations. It would be our honor to welcome you back on your next visit to the city. Wishing you a wonderful day and safe travels.Sincerely,Hotel Management
Red spots on the floor, although they gave us another room it was inconvenient for us. We had to wait for them to heat the because it was cold. This was already late afternoon.
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced due to the issue with your room and the delay in providing a suitable alternative. Your comfort and satisfaction are of utmost importance to us, and we are committed to addressing these concerns to enhance our service. We look forward to the opportunity to welcome you again under more favorable circumstances.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 4.3 star rating with 510 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.