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Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They obviously are invested in keeping the place clean. It seemed they were always cleaning the hallways and common areas. Oddities: No shampoo?! Full kitchen in the room but no little table to eat. Maybe I’m nitpicking but I had to mime the word shampoo at the front desk and they gave me some sort of soap bar.
Business response:
Dear Dan, Thank you for taking the time to share your experience. We truly appreciate your recognition of our team’s commitment to keeping hallways and common areas clean, as cleanliness is a top priority for us. We also value your feedback regarding shampoo and the dining setup, as guest comfort is important. We will review these points to improve future stays. Your observations help us enhance our service and amenities for everyone. We are glad you stayed with us and hope to provide an even better experience next time. Sin... read more
Fue muy poco recomendable
Business response:
Dear Delibeth, Thank you for sharing your thoughts. We’re sorry to hear that your experience did not meet your expectations. Guest comfort and satisfaction are important to us, and we appreciate feedback that helps us better understand areas where improvements may be needed. Your comments will be shared with the team to ensure we continue to enhance the quality of our services. We value your perspective and hope to have another opportunity in the future to provide a more positive and enjoyable experience that reflects the hi... read more
Very nice
Business response:
Dear Zahid, We’re delighted to hear you had such a pleasant experience at Extended Stay America! It’s wonderful to know your time with us was enjoyable. Your kind words truly encourage our team to continue providing welcoming and comfortable stays. Thank you for sharing your feedback, and we look forward to the opportunity to host you again for another positive visit in the future. Sincerely, HotelManagement
Business response:
Dear Guest, Thank you for your feedback!
There are no signs on the building at all, which is confusing. Absolutely nothing fancy about the accommodations but everything worked fine. The bed was comfortable enough while the pillows were a bit lumpy. There was plenty of hot water though the sink drained slowly. The breakfast was cheap. They went to Costco or someplace to purchase boxes of small muffins. Well, ok, you get what you paid for.
Business response:
Dear Guest, Thank you for your feedback! We're thrilled to hear you had a great stay. We look forward to welcoming you back for another wonderful experience!
Business response:
Dear Guest, Thank you for your feedback! We're glad to hear that you had a great experience at ESA. We look forward to welcoming you back for another stay!
The bathtub was dingy there was toilet paper behind the toilet sink was broke loud and noise coming from the room next to me getting in the hallway
Business response:
Dear Dewayne, We are very sorry to hear that your stay did not meet expectations. It is concerning to learn that the condition of your room and the surrounding environment affected your comfort, as providing a clean and well-maintained space is a top priority. Your feedback regarding maintenance and noise has been shared with our team for improvements. We sincerely regret the frustration and inconvenience this caused and appreciate you taking the time to share your experience. We hope for the opportunity to provide a more pl... read more
there were people very loud t night lasting till 2am. un called for!
Business response:
Dear RITA, Thank you for sharing your experience. We’re glad you chose to stay with us, though we understand how disruptive late-night noise can be and how it may have affected your comfort. Guest feedback like yours is invaluable in helping us evaluate ways to maintain a more peaceful environment for everyone. Our team continually strives to create a welcoming and restful atmosphere, and we appreciate your patience. We hope to have the opportunity to provide a quieter and more relaxing stay for you in the future, ensuring y... read more
Good
Business response:
Dear Guest, Thank you for your feedback! We're glad to hear that you had a great experience at ESA. We look forward to welcoming you back for another stay!
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 3.3 star rating with 1,165 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.