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Extended Stay America Suites - Charlotte - Matthews
- Hotels
- Matthews, NC
About this business
Welcome to Extended Stay America - Charlotte - Matthews! We are the perfect location for business travelers, students, tourists and those relocating to the Charlotte, NC area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off East Independence Blvd. From our location, you can easily visit local attractions such as the NASCAR Hall of Fame, the Bojangles Coliseum, Carowinds and the Mint Museum Uptown. When you stay at an Extended Stay America hotel, ... read more
Location details
1424 Matthews-Mint Hill Rd., Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just fine clean room overall
Business response:
Thank you for your review and rating, Viktoriya. We are thrilled to see that you enjoyed such a great stay! Thank you for taking the time to leave your feedback and we wish you all the best in your future travels.
We did not appreciate having to show both of our drivers license. We also did not like all the people smoking right by the door.
Business response:
Thank you for your review. We are so sorry that you were not impressed with your overall stay. We work hard to ensure that all our guests leave happy, and we are disappointed to hear that this was not your experience. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay, Karen! We look forward to welcoming you back the next time your travels bring you to the area!
The toliet had a crack in it n the shower head need changing
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Business response:
We are so happy to know that you enjoyed your time at our hotel, Brian! We hope to see you again the next time you are in the area!
Liked accessible roll-in shower but had difficulty with height of bed. Had to go offsite and purchase bed pillows as ones in room were worn and poor quality.
Business response:
We appreciate the thoughtful feedback and we'll use it to help us improve. Thank you for the review and we're glad you enjoyed an all-around great stay!
Quiet, nothing
Business response:
Thank you for reviewing your stay. Our staff loves to see when a guest leaves happy, and we hope that we have another opportunity to host you in the future!
I had some issues with my Expedia Reservation, and the Lady at customer Service, was phenomenal. She couldn't find the reservation, so she called the manager and they fixed it. Can't remeber her name but it started with La' 😊😊 Thank you once again.
Business response:
Thank you so much for your positive feedback! Our staff will be thrilled to know that you noticed their hard work to deliver a clean and comfortable experience! We would love to welcome you back the next time you are in the area!
Frequently asked questions about Extended Stay America Suites - Charlotte - Matthews
How is Extended Stay America Suites - Charlotte - Matthews rated?
Extended Stay America Suites - Charlotte - Matthews has a 4.5 star rating with 568 reviews.
When is Extended Stay America Suites - Charlotte - Matthews open?
Extended Stay America Suites - Charlotte - Matthews is open now. It will close tomorrow at 12:00 a.m.