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Extended Stay America Suites - Charlotte - Matthews
- Hotels
- Matthews, NC
About this business
Welcome to Extended Stay America - Charlotte - Matthews! We are the perfect location for business travelers, students, tourists and those relocating to the Charlotte, NC area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off East Independence Blvd. From our location, you can easily visit local attractions such as the NASCAR Hall of Fame, the Bojangles Coliseum, Carowinds and the Mint Museum Uptown. When you stay at an Extended Stay America hotel, ... read more
Location details
1424 Matthews-Mint Hill Rd., Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The amenities were weak for the price. It was quiet and a great location.
Business response:
Thank you for sharing your review. I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy --- that guests pay only for the amenities they want to use (like daily cleaning and linen changes). It sounds like this felt like an inconvenience to you instead of a customized positive experience and we're so sorry we disappointed you. We wish you all the best in your future travels.
Awesome!
Business response:
Thank you, Andrea! We are so happy that you loved our spacious and comfortable suites! Thank you so much for choosing WoodSpring Suites for your traveling needs!
I found two roaches near the bathroom area, but the stove, refrigerator, and the bed were nice.
Business response:
We are extremely disappointed to read that this was your experience with us. This is not at all the impression that we wanted to leave you with and apologize that you had this problem. Any time there are reports of pests we act immediately and act swiftly through our pest control provider to prevent these issues in the future. We sincerely apologize for the inconvenience that this caused during your stay.
Outstanding Management, Price, and Security Price, security, location, property condition, and manager--all fantastic. Luckily, the place has great security. I felt perfectly safe in my room and coming and going to the parking lot. But, a lot of the guests appear to be ne'er-do-wells engaged in questionable activities. You might want to avoid going to the trash bins.
Business response:
We appreciate receiving such positive feedback regarding your stay, Joanna! We are so happy that you enjoyed a clean, comfortable and overall pleasant time with us! Thank you so much for choosing WoodSpring Suites for your traveling needs!
Business response:
Wow! We are ecstatic to see that you enjoyed such a wonderful experience with us, James! Our friendly and helpful staff will be overjoyed to learn that you were so pleased with their service! We can't wait to welcome you back the next time your travels bring you to the area!
Business response:
Thank you so much for choosing WoodSpring Suites. We are thrilled that we were able to exceed your expectations during your time with us! It was such a pleasure to have you with us and look forward to welcoming you back in the future!
Liked room amenities and laundry facility. Glad they accepted animals
Business response:
I can't tell you how thrilled we are to see that you enjoyed the amazing service that our friendly and professional staff provided you with! We are also glad to see that you were able to share this wonderful experience with your furry friend, Greg! We hope to see you again the next time your travels bring you to the area!
Very clean nice and quiet I would recommend going back
Business response:
We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we very much appreciate the recommendation. Thank you!
Everyone has a dog here. Nothing wrong with that and so far pretty quiet. Just heads up.
Business response:
Thank you for taking the time to review your stay with us. We are happy to see that your overall stay was a good one and that our accommodations met your needs. Thank you for choosing WoodSpring Suites!
Frequently asked questions about Extended Stay America Suites - Charlotte - Matthews
How is Extended Stay America Suites - Charlotte - Matthews rated?
Extended Stay America Suites - Charlotte - Matthews has a 4.5 star rating with 569 reviews.
When is Extended Stay America Suites - Charlotte - Matthews open?
Extended Stay America Suites - Charlotte - Matthews is open now. It will close tomorrow at 12:00 a.m.