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Extended Stay America Suites - Charlotte - Matthews
- Hotels
- Matthews, NC
About this business
Location details
1424 Matthews-Mint Hill Rd., Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place for price
Business response:
Dear Jayme, We're delighted that you enjoyed your stay at Extended Stay America. We strive to provide great value and a comfortable experience for our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Sincerely,Hotel Management
Mr.Weaks was the best nice funny always ready for a good laugh and the room was amazing he checked on us making sure we was good his last name is weaks but there’s nothing weak about his customer service he crack little jokes that had me weak lol thank you for everything will return Mrs.Dukes
Comfortable, clean and felt safe. Friendly staff and close to many places.
Business response:
Dear Lisa, We are thrilled to read that you had a wonderful experience with us. It makes us happy that you appreciated everything about your stay, including our clean and comfortable accommodations and our hardworking staff, who strive to exceed your expectations. Your positive feedback is greatly appreciated, and it motivates us to continue providing our guests with the best possible service. It was our pleasure to host your visit at Extended Stay America; we look forward to seeing you soon.Sincerely,Hotel Management
Service from the staff was very good. My only issue was the smell of weed on my floor.
The sheets were dirty and stained.
Business response:
Dear Letes, Thank you for sharing your review about your visit to our hotel. Our housekeeping team works hard to keep the area clean and fresh for all our guests. However, we regret not meeting your expectations with a clean room. The team is already at work to re-look the missed areas. Our front desk team is available to help you always. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Charlotte - Matthews
How is Extended Stay America Suites - Charlotte - Matthews rated?
Extended Stay America Suites - Charlotte - Matthews has a 3.8 star rating with 1,131 reviews.
When is Extended Stay America Suites - Charlotte - Matthews open?
Extended Stay America Suites - Charlotte - Matthews is open now. It will close tomorrow at 12:00 a.m.