Extended Stay America Suites – Columbia – Greystone

phyllis 

on Expedia

6 years ago

Poor lighting The location was very handy for us. The hotel looks very old and needs a lot of renovation. The door to our room was very unsafe. The dead bolt did not lock into place. We felt quite unsafe. From the inside the door would not latch! When we left the room I would push on the door several times to make sure no one could push the door in. One lamp was missing a bulb. The lamp by the bed had a broken bulb. The entrance bulb did not work. When I called the front desk I was told maintenance would not return until Mon... read more

Mikki 

on Expedia

6 years ago

This is my first really bad hotel expericane. They screwed up my request on 3 rooms,on ground level mind you. I even called in advance to confirm my specail request. i got one room down graded but wanted to charge me extra, one room had no lights, bed was not made, and my child almost got fryed by a outlet, a nother room the recinler did not work. 

Anonymous 

on Expedia

6 years ago

Read it before you decided Draws have molds & bad smells, bad for kids. I can hear footsteps from upstairs, hallways and other rooms. Pretty noisy and it effects your sleep time seriously. I had 15 hours sleep on three night stay. Pretty bad. Found a halfsmoken cigarette with ashes in one of the drawers on my last day, it freaked me out. It could cost me $200 fine if it’s found by employees according to their contract/invoice. It is most likely a set up or bait to get out more money from customers. Pros: 15 mins to Airport ... read more

Anonymous 

on Expedia

6 years ago

All the exterior doors were broken either not able to close and lock or wouldn't take my key card. There was trash in the halls and left outside. Stove top and freezer BARELY worked and they were not up front about their prices. Not only that but it wasnt until day 2 that i was even able to pay because their card reader kept having issues. It was loud, the sink in the bathroom didnt just leak, it stayed on, like small stream, constantly. I could not believe how much i paid for such trash. 

Elaina 

on Expedia

6 years ago

Place was nasty will upload pictures from w Room wasn't clean had used soap in the shower 

Nina 

on Expedia

6 years ago

Not a typical business person is extended-stay This hotel is used as a residence for many of the people stay there. This is not a typical business extended stay type hotel. I will never stay in this property again the staff was friendly enough but the environment was almost frightening. 

Scott 

on Expedia

6 years ago

Disappinting I know you get what you pay for but... I wasn't expecting: 1. trash in the parking lot and feral cats eating the garbage. 2. guests smoking right by the entrance despite signs notifying of fines for doing so 3. Smelly, stale smell in the room 4. Stained pull out couch with no pad and no sheets or extra pillows in the room 5. Really slow wi-fi Desk clerk was great and helpful and got us everything we needed to use the pull-out couch.