Extended Stay America Suites - Lancaster County

Rachel 

on Expedia

2 years ago

Bad customer service and lame breakfast for price of room 

Jeff 

on Expedia

3 years ago

Hallway and room smelled of smoke and pets. Had to call and ask for towels. I’ve never been anywhere they only clean once a week unless you ask. 

Cheyenne 

on Expedia

4 years ago

Worst customer services ever! They are rude and lie. 

Anonymous 

on Expedia

4 years ago

Thank goodness I packed my Lysol wipes. The refrigerator door had food in it's crevices and the toilet seat was visibly not clean. The bed sheets are a dingy white color and the coverlet was thin and cheap. For the rate I paid, I was very disappointed. I will not be staying here again. 

Anonymous 

on Expedia

4 years ago

The staff was friendly. The kitchen had what I needed. Convenient the sights and highway. The room smelled. The phone didn't work. One remote the batteries didn't work. The bathroom door didn't lock. You couldn't see the TV from the couch. They said to move the couch ourselves if we didn't like the location. They never fixed or tried to fix any of the problems. When we first got there we told the office about the problems and asked for a new room. They said no.