Extended Stay America - Syracuse - Dewitt

Anonymous 

on Expedia

6 years ago

front desk personnel, no greetings was very unprofessinal 

Jennifer 

on Expedia

6 years ago

You’re better off spending the extra $20 elsewhere Not great. Front desk staff was never there and only left a note to call if you needed something. Lobby was bleak. Room condition was rough, badly patched paint, molding missing in furniture so there were rough edges. Kitchen completely empty. Not even glasses to drink out of — with again, a note at the front desk to ask if you need dishes. It felt unwelcoming and low class. It was cheap, but you’re better off spending the extra $20 for a better place on the same street. 

Anonymous 

on Expedia

6 years ago

nothing unique Television very poor. No bathroom in the lobby. No pen and pqper in room 

David 

on Expedia

7 years ago

Naaah Poor value for the money ......dated ....dingy ....and oh the granola bar breakfast. No thanks. 

Anonymous 

on Expedia

7 years ago

The room was filthy. The kitchen floor was sticky, and the bathroom looked like it hadn't been vacuumed in weeks. The bureau was so destroyed with dents and gouges it wouldn't be nice enough to donate to charity. We got a set of dishes from the front desk, and they had been packed into their storage box still wet because no one had bothered to dry them after washing. We had to wash them all before using them. 

Anonymous 

on Expedia

7 years ago

Meh Jim at the front desk was amazing, but the room and rest of the hotel was sub par 

Anonymous 

on Expedia

7 years ago

It was not the best experience. You can hear the tv blasting from the room over all night. People laughing at 2am outside with the windows closed. Never had that issue at any hotel I stayed out with noise coming through as bad as I did here.