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Extended Stay America - Tacoma - Fife
- Hotels
- Fife, WA
About this business
Location details
2820 Pacific Hwy. E., Fife, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Served its purpose for one night. Check in was delayed so had to wait around for an hour. Room was OK, beds and pillow were surprisingly comfortable. Shower was not the cleanest had hair strands here and there. Coffee was empty in the morning.
Business response:
Dear Guest,Thank you for sharing your experience with us. We’re glad that you found our beds and pillows comfortable, but we sincerely apologize for the delayed check-in and the cleanliness issue in the shower. These are not the standards we strive to maintain, and we will address these concerns with our team to ensure improvements are made. We also regret that the coffee was not replenished in the morning, and we will make sure this is managed more efficiently in the future. Your feedback is appreciated, and we hope you wil... read more
We stayed her and things were okay in the beginning. The air conditioning was broken and wasn’t able to be fixed the entire weekend or get us a different room and the GM stated that we would get a partial refund and 2 months later, still nothing.
Business response:
Dear Gina, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately. Sincerely,Hotel Management
No a/c desk staff stated would receive a refund and still have received nothing
Business response:
Dear Tanya, Thank you for your feedback about your recent stay with us. It saddens us to learn about your disappointing experience at our hotel. We don't want guests to leave with this impression. The description you gave is unacceptable, and we will take appropriate action as we move ahead. Please feel free to reach out to the hotel for assistance. We hope you will consider returning for another stay. Sincerely,Hotel Management
Consider elsewhere Booked through Hotel.com and would not take their card. No hairdryer, needed glass and absolutely nothing in the kitchen to use. Breakfast looked like packets of instant cereal and coffee. Asked for receipt at checkout they couldn’t print one.
Business response:
Dear Candie, Thank you for sharing your experience. We sincerely apologize for the inconveniences you encountered, including the issues with your booking and the lack of essential items in the kitchen and room. Your concerns about the service and overall environment are important to us, and we deeply regret that we did not meet your expectations. We appreciate your feedback and will work to improve our offerings to provide a more comfortable and safe experience for our guests.Sincerely,Hotel Management
Property is clean and gated, but you can smell weed all around the hallway and neighborhood is definitely sketchy..
Business response:
Dear Jerrod, Thank you for your feedback about your recent stay with us. It saddens us to learn about your disappointing experience at our hotel. We don't want guests to leave with this impression. The description you gave is unacceptable, and we will take appropriate action as we move ahead. We hope you will consider this an isolated incident and return for another stay. Sincerely,Hotel Management
Was informed at check in they were overbooked and I didn’t have a room! Then was informed I did. Room was dirty. Toilet didn’t flush properly. No hot water. Unfriendly staff and overall chaos. I won’t ever be returning!
Business response:
Dear Shelby, Please accept our sincere apologies for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We're committed to earning back your trust and becoming your go-to... read more
Frequently asked questions about Extended Stay America - Tacoma - Fife
How is Extended Stay America - Tacoma - Fife rated?
Extended Stay America - Tacoma - Fife has a 3.3 star rating with 2,299 reviews.
When is Extended Stay America - Tacoma - Fife open?
Extended Stay America - Tacoma - Fife is open now. It will close tomorrow at 12:00 a.m.