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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need updates,the room smells like urinate the bed sheet was like not changing , I got bedbugs stings the only thing was good price compared with the another, we got our flight canceled that night so we had to spend 1 night for the next day .
Business response:
Dear Tina, Thank you for sharing your experience. We apologize for any discomfort you encountered during your stay. Please know that cleanliness and guest comfort are our top priorities, and we take reports like yours very seriously. We will address your concerns with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your feedback and hope for another opportunity to provide you with a more pleasant stay in the future.Sincerely,Hotel Management
Yo many people outside smoke week and speak to high
Business response:
Dear Andrés, We sincerely apologize for any discomfort experienced during your stay. Your feedback is invaluable, and we are addressing the concerns raised to ensure a serene environment for all our guests. Thank you for bringing this to our attention. Your comfort is our priority, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
Want the nicest room. Ac was on 60. Was freezing. Sheets and pillow cases felt damp. Bed was hard ,not comfortable at all. The people up above rude. Stomping. Running things slamming on floor, keep me up all night. Had to keep tv on 36, it was loud, but still heard idiots upstairs.
Business response:
Dear Shannon, We apologize for the discomfort and inconvenience you experienced during your stay. Providing a comfortable and peaceful environment for our guests is our priority, and we regret that your experience did not meet our usual standards. We take your feedback seriously and will address the issues with noise and comfort with our team. Please accept our sincere apologies for the disturbances you encountered. Your comments are valuable to us as we strive to improve our services. If your travels bring you back to the a... read more
The towels were not clean , very disappointing.
Business response:
Dear Alejandro, We apologize for the disappointment you experienced with the cleanliness of the towels during your stay. This falls short of the standards we strive to maintain. Your feedback is crucial, and we are addressing this matter with our housekeeping team to ensure immediate improvements. We understand the importance of providing clean and comfortable accommodations for our guests, and we regret that we did not meet your expectations. Please know that we take your concerns seriously and are committed to enhancing ou... read more
Bad service and “breakfast” The staff were extremely unfriendly and unhelpful. The continental “breakfast” was coffee, nutrigrain bars, oatmeal packets, and prepackaged muffins. On the plus side, the rooms were older but well taken care of.
Business response:
Dear Guest, We apologize for your disappointing experience with our staff and breakfast offerings during your stay. Providing friendly and helpful service is our priority, and we regret falling short of your expectations. Your feedback regarding the breakfast options is noted, and we will consider ways to improve and enhance our offerings. We appreciate your positive comments about the room's condition and assure you that we are committed to maintaining high standards of cleanliness and comfort throughout our property. We ho... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,723 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.