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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We only needed the room for one night to catch an early flight. The room was clean but that's about all I can say for it. In general, the hallways had an unpleasant odor but a workman was signing out while we were checking in so the property or some part of it may have been undergoing renovation.The refrigerator in our room made a terrible "clacking" noise off and on and woke me up a couple times during the night. The towel bar in the bathroom was not secure on the wall and the towels were very thin. We would not use this ho... read more
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We regret that your experience fell short of expectations and appreciate you highlighting the areas that need attention. Your comments regarding room amenities and the overall condition of the property have been noted and shared with our operations and housekeeping teams for review. We understand how important rest and comfort are, especially before travel, and we sincerely apologize for any inconvenience caused. Continuous improvement remains a top p... read more
No warning that its not been renovated. No warning that its about ti be renovated. No warning about the smell of urine soaked mattresses, clear burn marks where previous guests smoked inside and absolutely no warning free breakfast is not just self serve but self made, ie packs of instant grits or oatmeal to take back to the room to cook myself. When the renovations are done the prices will likely hike and i likely wont be back for the aforemented reasons as well as the price but lets be honest, i have been to similar situat... read more
Business response:
Dear Andrea, Thank you for sharing your detailed feedback. We sincerely apologize for the issues you encountered, including the condition of the rooms, odors, and the setup of the breakfast. We understand how these factors impacted your experience and regret any frustration they may have caused. Please know that renovations are underway to enhance both comfort and overall quality, and your comments are invaluable in guiding these improvements. While we understand your concerns regarding pricing and current conditions, we hop... read more
Their breakfast was not good
Cobwebs in the room. Not the freshest of place. Property is old and shows it.
Many homeless people and a bunch of crackheads stay here and are always outside the property, I arrived at my check in time and parked the car next to me had a couple in it nodding out while smoking. Wouldn’t recommend
I stayed for one night, last minute decision. The check in process was very simple, the woman at the front desk was helpful and pleasant. The hallways smelled terrible, a bad odor in the air. The water from the sink in the bathroom smelled terrible when ran. I woke up and saw a roach crawling across the kitchen counter, and when I went to leave the next morning the elevator wouldn’t work. Overall I guess you get what you pay for, but the hotel could also be a better kept.
Room was ok. There is a kitchen for use but no utensils or dishes. You can ask front desk but I couldn't even get a spoon at night. They were out. The elevators were out the whole time so had to use stairs. Breakfast is packaged carbs and sugar and coffee or hot water. Holiday, so fire works we're going off but I was pleasantly surprised we couldn't hear them too loud in the room. Outside was loud.
Business response:
Dear Shawna, Thank you for sharing your feedback and for noting that your room provided a quiet space despite the holiday noise outside. We’re glad you found some comfort during your stay. We apologize for the inconvenience caused by the lack of available kitchen utensils and the elevator being out of service. We understand how frustrating that must have been, and we are working to improve our inventory and facility reliability. We also appreciate your feedback regarding breakfast offerings and will consider it for future en... read more
Usually i leave a glowing review of this property but thursdays "mechanical issue" at the property were well beyond annoying. Rooms are still very nice, the staff is always wonderful and the area is perfect for leisure or business travel. Just wish this wasnt the 2nd stay thats had a day or more interupted for hours with loud alarms and malfunctions-
Business response:
Dear Daniel, Thank you for your continued support and for taking the time to share your experience. We truly appreciate your kind words about our staff, rooms, and location. However, we sincerely apologize for the inconvenience caused by the mechanical issue and loud alarms during your recent stay. We understand how frustrating repeated interruptions can be and are actively working to resolve these issues to prevent future disruptions. Your comfort is important to us, and we value your loyalty and patience. We’re committed t... read more
Area and staff were nice, but the common area was dirty and the facility needs an upgrade. The smoke alarm in my room had a plastic bag tied over it.
Business response:
Dear Marc, We sincerely apologize for the cleanliness issues in the common areas and the concern regarding the smoke alarm. Your safety and comfort are our top priorities, and we have immediately addressed this with our maintenance and housekeeping teams to ensure such issues do not recur. We appreciate your understanding and hope you will give us another chance to provide a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,828 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.