This profile has been claimed by the business owner or representative.
Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Extended Stay America – Virginia Beach features clean, fresh, and modernized comfort. Feel at home with our fully-equipped kitchens, including an oven and dishwasher, on-site laundry facilities, and fitness center. Conveniently located right off of I-264, this Extended Stay America hotel is only minutes away from fun in the sun at Virginia Beach. You’ll also have access to food and swings at Topgolf, located just 5 minutes away. *This property only accepts chip cards for payment*Extended Stay America – Virg... read more
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
cost is higher than quality
Business response:
Dear Ivan, Thank you for taking the time to post a review of your time with us. We are sorry to learn that our accommodations did not meet the value you were hoping for. We regret your disappointment, yet we are grateful for your patience overall. It was a pleasure to have you as our guest, and we hope to exceed your expectations the next time you are in the area. Sincerely, Hotel Management
This is one of the cleanest and up to date appliances extended stays I’ve ever stayed in. Very clean as well. Front desk staff were very nice
The bed could be better very uncomfortable.
Business response:
Dear Guest, We are sorry to hear that the bed did not meet your comfort expectations during your stay. Providing a restful and comfortable environment for our guests is very important to us, and we regret that we fell short in this area. Please be assured that we are continuously evaluating our furnishings and bedding to ensure a better experience for our guests. Your comments will help us improve. We appreciate your understanding and hope to welcome you back for a more comfortable stay in the near future. Sincerely, Hotel M... read more
Experience was not pleasant and didn’t get what I paid for
Business response:
Dear Guest, We sincerely apologize for the experience you had during your stay. Your satisfaction is very important to us, and we regret that we did not meet your expectations. We are committed to addressing any concerns you have and improving the services we offer. Please feel free to share the details of your concerns so we can better understand your experience and make things right. We value your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sincerely,Hotel Managemen... read more
Comforters need to be changed more often
Very nice
Business response:
Dear Guest, Thank you for your kind feedback and for choosing to stay with us. We are delighted to hear that you had a very nice experience and that our team could contribute to making your stay enjoyable. Guest satisfaction is our top priority, and we appreciate you taking the time to share your positive comments. We look forward to continuing to provide you with clean, comfortable accommodations and friendly service. Thank you once again, and we look forward to welcoming you back to Extended Stay America!Sincerely,Hotel Ma... read more
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 4.2 star rating with 930 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.