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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok. Wanted breakfast though didn't get it. I kept seeing baby roaches No breakfast just Muffins. That's all they had
Business response:
Dear Scott, First, we would like to apologize for the disturbances you experienced in your room. We assure you that we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. Additionally, we have taken note of your disappointment with the breakfast. Comments like yours help us enhance our accommodations and amenities, and we will share them with our team accordingly. We are committed to ... read more
Decent, a little pricey for what we got Room was advertised as having a pull out sofa. First room did not have a sofa, replacement room had a tiny and uncomfortable futon. Requests for extra towels and sheets were not done prior to arrival. Staff was friendly and helpful
Business response:
Dear Guest, Thank you for sharing your feedback and for recognizing our team’s courteous service. We are truly sorry to learn that aspects of your stay did not meet expectations, particularly with room furnishings and readiness. Your comments are invaluable and will help us enhance our guest experience. We appreciate your understanding and would be delighted to have the opportunity to provide a more comfortable visit in the future. Sincerely, Hotel Management
Exceptional
Very Good
Excellent It wasn’t nothing I didn’t like Everything
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Good
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Pleasant
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 3.2 star rating with 1,628 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.