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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent stay This served the purpose. The rooms are outdated and as clean as it could be without updates. There were still dirty sheets on the pullout bed, but we were given new ones when we asked. Things are available when you ask for them.
Business response:
Dear Melissa, Thank you for choosing us and taking the time to share your comments. It isn't very pleasant to know we did not meet your expectations. We will address each of these concerns and appreciate valuable feedback like yours, which helps us improve our guest experience so similar situations do not occur in the future.We hope you will revisit the area for the seamless, outstanding stay you deserve the next time you are in the area.Sincerely,Hotel Management
no comment
Business response:
Dear Denita,Thank you for your review. We believe you are pleased you had a positive experience at Extended Stay America. If you have any specific feedback or suggestions, we would love to hear them to enhance your future stays further. We look forward to welcoming you back!Sincerely,Hotel Management
The whole place has a pleasant smell, nice area..
Good clean stay
Business response:
Dear Charles, Thank you for your positive review. We are pleased you enjoyed a clean and comfortable stay at Extended Stay America. We appreciate your feedback and look forward to welcoming you back for an even better experience in the future.Sincerely,Hotel Management
Just average
Business response:
Dear Joel, Thank you for your feedback. Our aim is to provide the best experience for every guest, and we regret not meeting the standards we strive to maintain. We appreciate your stay with us and value your input. We are committed to improving and hope to provide you with a more exceptional stay in the future.Sincerely,Hotel Management
Toilet wasn’t working properly and ants were everywhere
Business response:
Dear April, We apologize for the inconvenience you experienced with the toilet and the presence of ants in your room. These issues are certainly not up to our standards, and we regret that they affected your stay. Your feedback is important to us, and we will address these concerns with our maintenance and housekeeping teams to prevent future occurrences. Thank you for bringing this to our attention, and we hope you will give us another chance to provide a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 3.2 star rating with 1,589 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.