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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great! Would visit again
it nice and okay.
Business response:
Dear Lisa, It was a pleasure having you as our guest at Extended Stay America. Thank you for taking the time to comment on your stay. It is great to know you were pleased with the majority of your visit. We appreciate your kind comments. Please come and see us again soon!Sincerely,Hotel Management
Its ok Rooms are nice. Hallways need cleaned as do the stairs. Not enough towels. Property is in different buildings and we had to go to main building for towels.
Business response:
Dear Amanda, Thank you for your feedback. We're pleased to hear that you found the rooms to your liking. We apologize for any inconvenience caused by cleanliness issues in the hallways and stairs, as well as the shortage of towels. Your comments are valuable to us, and we will address these concerns promptly to enhance the overall guest experience. Sincerely,Hotel Management
The location was convenient but the building look door were jammed and the carpets dirty .
I’m very pregnant, and I asked for additional pillows and was told there weren’t any. I needed them for my belly and to put my very swollen feet up. I was not informed of the WiFi password or time for breakfast at check in. Also, my TV in my room didn’t work, and I was told there was nothing that could be done. I’m also still waiting for my incidental charge to be refunded.
Business response:
Dear Amber, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 3.2 star rating with 1,590 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.