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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful See other review below. After a couple more stays everything I liked before was still the same. No other room I stayed in had the smell that Rm 132 had before. Would recommend
Great time Do you Great
Business response:
Dear Bryce, Thank you for your positive feedback! We're thrilled you had a great experience at Extended Stay America. If you have any additional comments or questions, please feel free to share them. We look forward to welcoming you back. Sincerely, Hotel Management
Very Good
Good
The stay was ok The beds where not that comfortable The location
Business response:
Dear Vicke, Thank you for taking the time to write a review about your recent stay. We are glad our location was convenient for everything you wanted to do on this visit. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. Our front desk is available around the clock to address issues such as this, and we are always happy to do whatever we can to make your stay as comfortable as possible. We hope you will give us another chance to pr... read more
Good
Decent for the price. Didn’t have any plates or cooking utensils in unit to utilise kitchenette Staff was friendly and nice
Business response:
Dear Christopher, Thank you for sharing your feedback. We are pleased to hear that our staff provided friendly and nice service during your stay. However, we apologize for the inconvenience caused by the lack of plates and cooking utensils in your unit. Please know that we keep most of the utensils at the front desk for cleaning, and our staff are happy to deliver them. We will address this issue to ensure our kitchenettes are properly stocked for future guests. We appreciate your comments and hope to provide a more comforta... read more
Good The suite however had a very weird musty odor. It didn't smell like smoke I don't even know how to describe it. I read the reviews on how some people said the rooms were older so we had prepacked febreze. The older lessened over a couple of days but very much still there. I'm sure that the receptionist could have remedied this but after 8 hours of packing up a U-Haul I just didn't care enough about the odor to complain. The suite was only clean and the major areas were the bathroom the kitchen and the floors. Behind the... read more
Business response:
Dear Hilliard, Thank you for your detailed review. We are glad that our spacious suite and convenient location suited your needs and that our staff provided excellent service. However, we apologize for the musty odor and cleanliness issues you encountered. Your feedback about the linens, stove, and cleaning areas will be addressed promptly to improve our standards. We appreciate your understanding and patience and will strive to provide a better experience for your future stays. Sincerely, Hotel Management
I had a wonderful time room was nice wish yall had a pool Could have been more friendly That is was very convenient for shopping
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 3.2 star rating with 1,626 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.