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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Price is good Employees were kind and hardworking.
Business response:
Dear Mehmet, Thank you for your feedback. We are glad you found the price to be reasonable and appreciate the efforts of our kind and hardworking team. At Extended Stay America, we strive to offer both value and excellent service. We look forward to welcoming you back soon!Sincerely,Hotel Management
It was a good location with a WAWA and McDonald’s nearby. There was plenty of room and I didn’t have any problem finding a parking space. There is a full kitchen which is great. Checkout is a quick call to the front desk and leave the keys in the room.
Nice set up, especially like having kitchenette and separate bedrooms. Need to replace rusted vent cover in sitting room.
Business response:
Dear Suzanne, We're delighted you enjoyed the setup at Extended Stay America, including the convenient kitchenette and separate bedrooms. Thank you for bringing the rusted vent cover to our attention; we'll address it promptly. Your feedback helps us enhance our guests' experiences, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Everything was great! Would visit again
Noisy guests after 12:00 midnight for 2 hours; unable to sleep
Business response:
Dear Michael, We apologize for the disturbance caused by noisy guests during your stay. Providing a peaceful and comfortable environment for all our guests is important to us, and we regret that this was not your experience. We take noise complaints seriously and strive to address them promptly. Your feedback has been shared with our team to ensure appropriate measures are taken to prevent such occurrences. Please accept our sincere apologies for any inconvenience caused to your rest. Your comfort is our priority, and we app... read more
I’m very pregnant, and I asked for additional pillows and was told there weren’t any. I needed them for my belly and to put my very swollen feet up. I was not informed of the WiFi password or time for breakfast at check in. Also, my TV in my room didn’t work, and I was told there was nothing that could be done. I’m also still waiting for my incidental charge to be refunded.
Business response:
Dear Amber, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 3.2 star rating with 1,554 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.