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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location was convenient but the building look door were jammed and the carpets dirty .
Staff was friendly and helpful.
Business response:
Dear Christopher, Thank you so much for your outstanding review. It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We're particularly pleased that you enjoyed the staff We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely, Hotel Management
I'd give you a five-star if it wasn't for the weed stinking smell throughout the building and into the rooms. I had to keep the noisy bathroom fan with it's light on all night to limit the the weed smell in my room.
Business response:
Dear Adel, Thank you for taking the time to share your feedback. We are glad to hear that you had a satisfactory experience overall. However, we apologize for any inconvenience caused by the unpleasant odor during your stay. Your input is valuable, and we'll take steps to address this concern appropriately. We hope to have the opportunity to welcome you again and provide an even more enjoyable stay in the future.Sincerely,Hotel Management
quick check-in. quiet feels safe kitchen
Only had one oven rack’
Business response:
Dear Jayana, Thank you for choosing Extended Stay America. We appreciate your feedback and are pleased to hear you took advantage of our in-room amenities. Your comments help us improve, and we'll look into providing additional oven racks for a more convenient experience. We value your stay and hope to welcome you back for an even better stay.Sincerely,Hotel Management
I would if gave all 5 stars but the first room had to change because the sofa smelled like urine! I went to the front desk and was immediately moved to another room without hesitation!! That was my only issue! Maybe have the dishes and cookware in the room ahead of time!
Business response:
Dear Jayana, Thank you for staying with us. It delighted us to know that you enjoyed most aspects of your stay. However, please accept our apologies for the issues in your room and the inconvenience caused by moving to a new one after your arrival. Please know this is not usual for us, and we will share your feedback with our housekeeping team. It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Hotel Management
I had an early morning surgery at Sentara hospital, this was the closest hotel. Rather than make a long, very early drive we decided to come the previous evening. It was convenient, but was not a good choice. Someone in the room above was pacing all night long and the floor sounded like a drum. We may have gotten an hours sleep.
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 3.2 star rating with 1,579 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.