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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Extended Stay America – Virginia Beach features clean, fresh, and modernized comfort. Feel at home with our fully-equipped kitchens, including an oven and dishwasher, on-site laundry facilities, and fitness center. Conveniently located right off of I-264, this Extended Stay America hotel is only minutes away from fun in the sun at Virginia Beach. You’ll also have access to food and swings at Topgolf, located just 5 minutes away. *This property only accepts chip cards for payment*Extended Stay America – Virg... read more
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very nice but the smell of the building inside was terrible until you got to your room.
Business response:
Dear Gabrielle, Thank you for sharing your review and that you like your room. We are disappointed to hear about the concerns about the smell in the building, and we will address this immediately. Our staff's top priority is to provide a clean environment for our guests; therefore, we are genuinely sorry for not meeting these expectations during your stay. We are committed to providing each guest with a seamless, outstanding stay. We hope you will revisit us so we can show you the visit you deserve.Sincerely,Hotel Management
Lo que estuvo agradable fue lo conveniente para estar cerca de la playa, atracciones y Tiendas. Lo que tendrin que poner mas atencion es en la limpieza de loa cuartos, ya que deberian tener lugares especificos para huespedes con pets.O de lo contrario hacerle una limpieza de Shampoo cada vez que se ocupe un cuarto con mascotas. NO SOLO ASPIRARLO. Porque tambien se encontro una cucaracha. Gracias
Business response:
Dear Gustavo, Thank you for your recent stay and for sharing your review. We always appreciate hearing from our guests and are glad our location near the beach, attractions, and shops were perfect for your needs. However, we apologize for anything other than a spotless guest suite and the housekeeping service issues you experienced. This does not meet our standards, and we thank you for bringing this to our attention. Our goal is to match our great location with exceptional customer care, and we will continue to work hard to... read more
Business response:
Dear Valued Guest,Thank you for taking the time to share your experience; we love that you could join us. We know how small details add up to make a significant impact on our hotel's overall impression. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.
I would stay again.
Business response:
Dear Valued Guest, On behalf of our team at Extended Stay America, thank you for the review. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.
I feel cigarettes everywhere
Business response:
Dear Valued Guest,Thank you for taking the time to share your experience; we love that you could join us. We know how small details add up to make a significant impact on our hotel's overall impression. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.
Business response:
Dear Valued Guest,Thank you for taking the time to share your experience; we love that you could join us. We know how small details add up to make a significant impact on our hotel's overall impression. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.
Nice place for a family weekend. Our room had a kitchen in it which made it perfect for our weekend Easter stay. The employees were very kind and helpful. If back in that area we will book there again.
Business response:
Dear Valued Guest, On behalf of our team at Extended Stay America, thank you for the review. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.
friendly staff, convenient location. No hair dryer in the room! after my wife took a shower she realized that there was no hair dryer in the room, never seen a place w/o a hair dryer, also the mattress was not comfortable at all, woke up with a backache & the loud neighbors did not help. not a pleasant experience. we checked in at 10:00 PM and checked out at 6:00 AM.
Business response:
Dear Mohsen, Thank you for your recent visit and review. We strive to ensure that our guests leave completely satisfied, so we apologize for not meeting your expectations. Our guests often bring personal items from the home to use in their suite, so our hair dryers and toiletries are available upon request at the front desk and are always complimentary. We have shared your comments with our team to ensure clear communication. We continually work to improve our accommodations, and we appreciate you sharing your comments. Than... read more
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 4.2 star rating with 902 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.