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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good
Overall , the place is clean and friendly staff. Key who works the overnight shift is aweson.I did not like the area. The hotel did not have cameras outdoors and someone was lingering near my car taking pictures.
Business response:
Dear Nikeysha, Thank you for your recent review of our hotel and for sharing your feedback. We are glad you like the cleanliness and the staff being friendly. However, we are sorry someone is lingering outside, and you feel uneasy about our security system. Please know our top priority is our guests and employees' safety and security. Our security team is reliable and well-trained, and we assure you we will investigate this issue and ensure our guest experience. We are very sorry this occurred during your stay. We hope you c... read more
Bueno
Business response:
Estamos encantados de que haya elegido quedarse con nosotros en Extended Stay America. Queremos ser un verdadero hogar lejos del hogar para los viajeros, por lo que nuestra máxima prioridad es garantizar que cada huésped tenga una experiencia relajante con un alojamiento cómodo. Gracias por tomarse el tiempo de su ajetreado día para reconocer nuestros esfuerzos. Esperamos darle la bienvenida de nuevo pronto.
Just to be close My stay was great and the location was convenient.
Business response:
Dear Michael, Thank you for your recent review. It is great to hear how much you enjoyed your stay at Extended Stay America. Our guests often comment about our convenient location to nearby restaurants and shopping, and we're so pleased this was perfect for your visit as well! We look forward to having you as our guest again whenever your travels bring you back to Virginia. Travel Safe! Sincerely,Hotel Management
Ebony the manager was very professional and accommodating. Made our stay very enjoyable. Thank you.
Business response:
Dear Francisco, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. Your compliments for Ebony are shared with the entire team. Thank you for choosing Extended Stay America, and we would love to welcome you back any time you are in the area.Sincerely,Hotel Management
I’ve never been to a hotel that counts how many towels and wash clothes they give you, and in order to get more you have to give back exactly the number they gave you.. just weird..
Business response:
Dear Stephanie, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services as we advance. We are truly sorry and hope you will consider giving us a second chance.Sincerely,Hotel Management
This hotel was really nice, the staff very friendly and helpful. Key entry is a nice safety feature. Room and common areas were clean, modern and attractive. Great place, would stay here again.
Business response:
Dear Robin,We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon.
Home away from Home! Great trip. Took a family trip to the Beach and we really felt at home stay at the hotel. The front desk was very nice. the rooms are well equiped for business or family.
Business response:
Dear Raymond, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite, fully equipped kitchen, and friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon! Sincerely,Hotel Management
Location and cleanest
Business response:
Dear Cessy,We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon.
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 3.2 star rating with 1,559 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.