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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick check in. quiet room, clean.
Business response:
Dear Jeanette, Thank you for the terrific review and for sharing it online. We are thrilled you enjoyed our friendly, helpful staff and fresh accommodations and that you were able to get a great night’s sleep. We strive to deliver exceptional service every time, so knowing that you were delighted by our efforts is what makes our day. We hope you will choose Extended Stay America when you return to Virginia Beach.Sincerely,Hotel Management
Nice
Business response:
Dear Jorge, On behalf of our team at Extended Stay America, thank you for the review. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.
Business response:
Dear Robert, On behalf of our team at Extended Stay America, thank you for the review. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.
Non-extend stay Other than extra firm to hard bed, stay was good. Friendly staff. Nice size room, with good shower pressure. Breakfast is very limited. More than even a continental breakfast. But everything else is good
Business response:
Dear Valued Guest, Thank you for being our guest. We are delighted you loved so many aspects of the hotel and had a pleasant stay overall. We hope you will revisit us next time your travels bring you to this city and enjoy a seamless stay.
The property and staff were great.
Business response:
Dear Valued Guest, we are so delighted to hear you enjoyed your stay with us. Your feedback will be celebrated with the team. Thanks again for your valued feedback if we could be of further assistance don't hesitate to reach out.
It was fine clean convenient
Business response:
Dear Jennifer, thank you for being our guest. We are delighted you loved so many aspects of the hotel and had a pleasant stay overall. We hope you will revisit us next time your travels bring you to this city and enjoy a seamless stay.Sincerely,Hotel Management
The room itself was clean. The neighborhood of the property was just fine. The property itself would have been just fine had it not been for all the empty beer cans. In the hallways of the hotel as well. The odor of marijuana just about knocked me off my feet. I liked how sound proof the rooms were. The bed hurt my back. The pillows were thin. Overall, I wouldn’t mind staying here again if the trash was picked up. I can bring my own pillows. The desk clerk was lovely, kind.
Business response:
Dear Rebecca, thank you for staying at our hotel and for taking the time to post a review. We are genuinely sorry for the problems you encountered with our staff and in your suite. We are working to remedy the issues you mentioned next time, and your stay will be perfect. You are a valued customer, and everything we do aims to provide you with an excellent experience. Please come back and see us again.Sincerely,Hotel Management
Business response:
Dear James, on behalf of our team at Extended Stay America, thank you for the review. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 3.2 star rating with 1,600 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.