Extended Stay America - Virginia Beach

Aresenio 

on Expedia

2 months ago

Property was not clean 

Julia Y 

on Expedia

2 months ago

I booked a non-smoking room, but when I entered the room, there was a strong smell of marijuana in it. Opening the window did not help. Besides, there were serious noise issues past 10:00 PM, and I could not sleep. I had to check out and find another hotel. 

Isaac 

on Expedia

2 months ago

Didn't like anything. W 

SERINA 

on Expedia

3 months ago

I felt the front desk could have done better with customer service. My card kept deactivating, I requested to extend my stay and they could not accommodate, they had only some of the complimentary items, and when asked for additional towels and face clothes had to wait a couple of hours for those to be ready. The outside door access lock was open most of the time and it was just loud all the time. 

Mercy 

on Expedia

3 months ago

I booked 2 bedrooms and we got 1 bed. No complimentary breakfast all they have is package muffins! Coffee taste bad! 

Michelle 

on Expedia

3 months ago

This hotel was not good at all. The rooms were not stocked with anything and if you wanted to have coffee cups or coffee maker or anything besides 2 plastic cups you had to go to the lobby and pick it up yourself. The info pamphlet in the room stated that you could request kitchen items and they would be brought up but that was not the case. We had to go to the lobby to get extra bedding for the pullout couch but didn't receive an additional pillow. The hallways were dark and dingy and there was a consistent smell of marijua... read more

Phaedra 

on Expedia

3 months ago

The room said it sleeps 4, but after a second room change the room could really only accommodate 3 people comfortably. The room had a queen size bed and a futon, not a pullout sofa. Although it was fixed very quickly, the bathroom sink drained slowly. The bathroom door didn’t lock. The remote had to be swapped out because it didn’t connect to the tv (minor change, but another annoyance). The downstairs area had an unpleasant odor. They gave us enough towels for 2 people, despite have 4. When we requested more towels, there w... read more

Tatiana 

on Expedia

3 months ago

We found infestation of cocktiaches therefore one person with pupy dog stayed in another place. All drawers were dirty. The place is 20 minutes driving to the beach which was not mentioned when i was looking for a place to stay. It was ok if only the person with the dog was able to stay but was not the case. I have pictures regarding my concerns