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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room could have been cleaner,
Business response:
Dear Lamika, Thank you for your feedback regarding the cleanliness of your room. We sincerely apologize that your room did not meet your expectations in this regard. Maintaining a clean and comfortable environment is very important to us, and we have shared your comments with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope you will give us another opportunity to provide a better experience. We look forward to welcoming you back soon for a more satisfying stay. Sincerely, Hotel... read more
Overall it was a great stay!
Business response:
Dear Christina, Thank you for sharing your positive feedback about your stay at Extended Stay America. We are delighted to hear that you had a great overall experience. Our team works hard to ensure every guest feels comfortable and well cared for, and your kind words motivate us to continue delivering excellent service. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Sincerely, Hotel Management
Overall it was a great stay. No complaints.
Amazing staff clean rooms
Business response:
Dear Ebony, Thank you for choosing Extended Stay America! We are glad to hear you enjoyed our spotless accommodations and that our associates helped make your stay a positive one. That's what we strive for, and we are happy that you recognize our efforts. We appreciate your support and look forward to welcoming you back soon! Sincerely, Hotel Management
This was a last minute reservation. I was exhausted after driving 12 hours and made the decision to rest and not push driving thru the night. Checkin was a breeze within a few minutes I was getting ready for bed. The staff was very friendly and greeted me a very pleasant smile and a very welcoming status.
The front counter employees are very nice and welcoming. My room was clean and bug free. Great stay!
Business response:
Dear Christina, Thank you for the fantastic review of Extended Stay America. We're thrilled to know the front desk team left a positive impression with their warm and welcoming attitude. It means a great deal to us when our guests feel genuinely cared for from the moment they arrive. It's also wonderful to hear your room was clean, comfortable, and free of any concerns. Knowing you had a pleasant and worry-free stay is exactly what we strive for every day. Thank you again for including us in your travel plans. It would be a ... read more
Great location!
It was a big room with a very comfy bed.
Business response:
Dear Guest, Thank you for your feedback. We’re delighted to hear that you enjoyed the spacious room and found the bed very comfortable. Providing our guests with a relaxing and restful stay is a top priority, and it’s great to know we met that goal during your visit. We truly appreciate your support and look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
My check in process was amazing. The young lady working the front desk when I checked in was sweet and professional and made me feel welcome. However, when I was leaving my room to check out, I was confronted by staff I assume as I had my hands full trying to take my things to my car they were asking questions about what room I stayed in and when I am leaving. I would think they can ask the front desk those questions not busy customers.
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.3 star rating with 1,289 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.