This profile has been claimed by the business owner or representative.
Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall it was a great stay. No complaints.
Amazing staff clean rooms
Business response:
Dear Ebony, Thank you for choosing Extended Stay America! We are glad to hear you enjoyed our spotless accommodations and that our associates helped make your stay a positive one. That's what we strive for, and we are happy that you recognize our efforts. We appreciate your support and look forward to welcoming you back soon! Sincerely, Hotel Management
This was a last minute reservation. I was exhausted after driving 12 hours and made the decision to rest and not push driving thru the night. Checkin was a breeze within a few minutes I was getting ready for bed. The staff was very friendly and greeted me a very pleasant smile and a very welcoming status.
The front counter employees are very nice and welcoming. My room was clean and bug free. Great stay!
Business response:
Dear Christina, Thank you for the fantastic review of Extended Stay America. We're thrilled to know the front desk team left a positive impression with their warm and welcoming attitude. It means a great deal to us when our guests feel genuinely cared for from the moment they arrive. It's also wonderful to hear your room was clean, comfortable, and free of any concerns. Knowing you had a pleasant and worry-free stay is exactly what we strive for every day. Thank you again for including us in your travel plans. It would be a ... read more
Great location!
It was a big room with a very comfy bed.
Business response:
Dear Guest, Thank you for your feedback. We’re delighted to hear that you enjoyed the spacious room and found the bed very comfortable. Providing our guests with a relaxing and restful stay is a top priority, and it’s great to know we met that goal during your visit. We truly appreciate your support and look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
My check in process was amazing. The young lady working the front desk when I checked in was sweet and professional and made me feel welcome. However, when I was leaving my room to check out, I was confronted by staff I assume as I had my hands full trying to take my things to my car they were asking questions about what room I stayed in and when I am leaving. I would think they can ask the front desk those questions not busy customers.
The room was good but there were no chairs at the table. And you got to wait for the TV to get it's act together, before you can watch the TV. With the saying with" NO SIGNAL".
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear that you found the room to your satisfaction. However, we sincerely apologize for the inconvenience caused by the lack of chairs at the table and the TV signal issue. We understand how frustrating these issues can be and are addressing them with our maintenance team to ensure these concerns are resolved. Your comments are important to us as they help us improve our guest experience. We appreciate your patience and hope to provide you with a more seamless stay next t... read more
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 3.3 star rating with 2,208 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.