Extended Stay America - Waco - Woodway

Anonymous 

on Expedia

3 years ago

Dissatisfied and Disgusted The room smelled like stake smoke, even though it was a nonsmoking room, to the point of being hard to sleep. There was no closet to hang your clothes to keep them from getting wrinkled. The "closet" was a corner of the room with a curtain, similar to a changing room at a doctor's office, no rod and no hangers. The hair dryer was missing. The light on the phone blinked continuously with no instructions how to use it. We managed that by unplugging it. I came prepared with night light for the bathroo... read more

Fortunate 

on Expedia

3 years ago

I booked a room with 2 double beds as we were traveling as a family of 4. However upon entering the room, there was only 1 bed. I went back to the front desk , only to be told that the hotel is full and you booked through a third party hence they can’t guarantee the type of room you chose at the time of booking. 

Maricela 

on Expedia

3 years ago

We checked in late on Friday April 8, 2022. We were getting ready to sleep when we noticed several stains on the bed sheets. I spoke to the front desk lady and asked for her clean sheets or another room, she refused and said she didn’t have any other rooms or clean sheets. I asked if she could give me any sheets at all because ours had dark stains and we didn’t know what they were. She again refused and we ended up sleeping on the cot/ground instead. The Next day, we came back from our event and again asked for clean sheets.... read more

Dieter 

on Expedia

3 years ago

Bauarbeiterhotel sehr dreckig,sehr laut nicht zu empfehlen 

Anonymous 

on Expedia

3 years ago

Terrible place Terrible place. Shower walls were peeling off and the wife and daughter didn’t feel safe and left the place. 

Jordan 

on Expedia

3 years ago

Loss of money Got to hotel for my check-in at 1 and because of an audit I could not check in to my hotel after a 4 and half hour drive 

Anonymous 

on Expedia

3 years ago

Stinky, dirty, smoky and lousy breakfast It reeked of tobacco / smoke but management said they "usually" caught the smokers. Floor nasty. Strange white substance on chairs. Breakfast was your choice of one bar or one stale muffin. The worst hotel experience we've ever had.