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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff are very very helpful very kind very pat I don't know why they are a 2.5 hotel I think they should be way more the overall experience was very nice
Business response:
Thank you so much for posting a review of our property. It's great to hear that we were able to exceed your expectations and provide you with exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
The mirrors in the room were very dirty. And tv was in a bad place but all and all it was good.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Clean but was charged and overage charge out if nowhere, took forever to get my money back.
Business response:
Thank you for posting a review of our property. I sincerely apologize for the billing issues you experienced. As this hotel’s manager, I can assure you that I have used your comments to coach our front desk staff to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
Overall the stay was good for price of the room. Didn't like the fact that there was no ice machines nor ice at the front desk. We had to use the ice trays in the room to make our own ice.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that our amenities were not to your satisfaction. In response to your feedback, we will work to make sure that we are clearly communicating our amenities during guest arrivals. Still, I am glad to read that we were able to accommodate your needs with our reasonable rates. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
good rate good for then price
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that you found our hotel to be a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.2 star rating with 1,366 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.