This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Cynthia, thank you for sharing your wonderful rating. It was a pleasure hosting you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Ok Everything is a little outdated, elevator extremely slow lights didn't work so you didn't know whether you were actually moving. Fridge made noises all during the night. People outside sitting on the bench drinking extremely loud. Kids running through the hallways dirty diaper outside of the elevator. The grab the breakfast was nice but fruit would've been a nice option.
Business response:
Thank you for the feedback about your stay at our hotel. We are sorry to hear there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with staff to improve our guest experience. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you! Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Marjorie, thank you for your review. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, Hotel Management
Nice last minute booking The hotel was able to accommodate my stay at the last minute. The staff were friendly and the room didn't smell stale. The only complaint would be the breakfast. The breakfast was prepacked muffins & coffee. I appreciated it, but I wasn't moved.
Business response:
Nikia, thank you for staying with us. We're happy you found our team welcoming and your room accommodative. However, we're sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Good environment The hotel was in a nice area but too much smoking around the entrance of the hotel. No ice machine either.
Business response:
Lama, thank you for being our guest at Extended Stay America. We are glad to know you had a good time here and were satisfied with all that we offer. I would also like to inform you that, as we have a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our property. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Howard, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
It sucked, I felt the African female maid was rude
Business response:
Thank you for staying with us. We apologize for the service issue you had with one of our staff members. We are extremely concerned with this behavior. This is not acceptable, and we will redouble our efforts to ensure this does not happen again. We hope you will give us another chance to prove we are committed to providing with the hospitality you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,618 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.