Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Soumya 

on Expedia

a year ago

The hallways and elevator at this property were unclean and smelly. The floors were very sticky and when there was a spill in the elevator, it was not cleaned up for a long time (even after I let the janitorial staff know about the spill). 

Jose 

on Expedia

a year ago

Renovate the rooms or knock down the building. 

Songqi 

on Expedia

a year ago

Smelly room, visible damage to the bathroom door. 

vernon 

on Expedia

a year ago

When I arrived, there was no one at the desk 20 minutes later a gentleman came through the front door with a backpack, and went behind the counter and started working. I inquired where the other guy was or whoever was supposed to be there when I got there 20 minutes ago, but he ignored me. When I finally got my room, there were no pillows in my room. So I had to go back down and wait for him to go get pillows from some unknown spot that took 10 minutes. Electrical outlets had no cover on them. The only good thing I have to s... read more

GUNGHAK 

on Expedia

a year ago

This is terrible stay they didn't change anything like Gym closed and no towers no cleaning the only good thing was kind staff at the front 

brian 

on Expedia

a year ago

Miscommunication Showed up late (late flight coming in) and there was no one at the desk. No waiting area, no bathroom. I called the desk number to reach someone, who then showed. He was friendly enough if a bit slow. I asked if I could have a late checkout, he said sure, how long? I said noon, he said no problem and waived me off to the room. At 11:10am while on a call I get an angry rap at my door demanding me to leave now, that they had no record of me staying late and would have to charge me for another night. I cancelle... read more

Scott 

on Expedia

a year ago

Old worn out and not well cleaned accommodations. The breakfast was only oatmeal packets, packaged muffins, hot water and weak coffee. More expensive than what was delivered. 

David 

on Expedia

a year ago

When I got out of my car there was a used condom in the space beside mine. The lobby was dirty and stank. When I got to my room it was filthy. When I called to see if someone would clean it no one answered, two calls. My son and I left immediatly and got a room elsewhere.