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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Extended Stay America Hotel Washington, D.C. - Chantilly - Dulles South is located at 14420 Chantilly Crossing Ln, Chantilly, VA. This business specializes in Hotels & Motels and Other Lodging.
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very enjoyable stay in Chantilly Our stay at the Extended Stay America in Chantilly VA was a positive experience. We are especially grateful to Binod who was extremely helpful to us in sorting out a booking issue when we decided to add an extra day to our stay. Thank you from your friends from Canada, Wendy and Maria
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a great time here and that you were impressed with the courteous service provided by Binod. We will be sure to share your compliments with him. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
This is a joke The hotel smells funny. Half of the lights in my room didn’t work. Shower was all jacked up. This was a getto hotel. Breakfast was a jack as well.
Business response:
Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
It’s getting better! The staff was actively trying to promote the location in a good light;however, that is a short stay hotel. My non-smoking room was definite smoked in as the smell of tobacco was baked into the room. Minimal breakfast options and sketchy patrons. It’s ok for a layover stay.
Business response:
Thanks for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Business response:
Thank you so much for the nice rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Overnight stay The refrigerator was very noisy all night, bed not very comfortable, hard to sleep.
Business response:
Thank you for taking time to review our hotel. We sincerely apologize for the issues you encountered and that you were unable to get a good night's rest. Our number one priority is to provide a comfortable and stress-free stay and we regret falling short in your case. Your comments have been shared with the team in an effort to improve our facilities and service. We hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, Hotel Management
Business response:
Matthew, thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
一人旅の感想 徒歩7～8分程度でホームセンター、コストコ、ファーストフードなどがあり、食事、土産などを購入するには、便利な場所です。 航空博物館に行く際には、タクシーで１０分程度で到着します。 空港からのアクセスもよく、ホテルの部屋も満足できるプランでした。
Business response:
Mio, thank you for taking the time to share the review about your stay. We love knowing how pleased you were with our location and appreciated the easy access to the airport. Thanks for choosing Extended Stay America. We hope you will make the same choice when your travels bring you back to this area. Sincerely, Hotel Management
Nice staff, the halls & elevators smelled and the room wasn't that clean. The King Size bed was coming apart in the middle and made a lot of noise.
Business response:
Thank you foe being our guest. We are happy to know you had a good time here and that your overall experience was a pleasant one. We also appreciate your observation and have taken a note of the same. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 4.3 star rating with 601 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.