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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was reasonably comfortable and had a kitchenette so you could buy and prepare your own food which was nice. There really weren't any amenities except the television and wi-fi, and the wi-fi doesn't support streaming, downloading or uploading video unless you pay extra.
Business response:
Thank you for the feedback of your stay at Extended Stay America. We are glad you loved our fully-equipped kitchen and had an overall great stay. Please note, the in-room amenities such as toiletries and kitchenware are available at the front desk and are complimentary. We will remind this for further clear communications. We regret your disappointment with the slow connectivity in your room. Thank you again, and we hope to redeem ourselves on your next stay. Sincerely, Hotel Management
Good deal
Business response:
Jeremy, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management
Fine... It was...fine. The service was fine. The linens appeared clean but the floors were sticky, and there was a musty smell that was hard to overcome. The location is not terribly convenient to the airport (though they did not claim to be...) The facilities were fine- a bit run down but acceptable for the price point.
Business response:
Thank you for your review of your recent visit. We are glad you had an overall good stay, and you liked our friendly service and found us to be a fair value. However, we are sorry for the cleanliness issues in your suite and that the location of the hotel was not ideal for you. Your feedback will be shared with our housekeeping team for review and action. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Concert night Great friendly service
Business response:
Kathleen, we were thrilled to read about your great stay at Extended Stay America. We love for our guests to feel comfortable and right at home, so our team will be pleased. We hope your wonderful experience will bring you back to stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,180 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.