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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Extended Stay America Hotel Washington, D.C. - Chantilly - Dulles South is located at 14420 Chantilly Crossing Ln, Chantilly, VA. This business specializes in Hotels & Motels and Other Lodging.
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Refrigerator compressor made noise all night, TV worked poorly, kitchen counter lunate was coming off
Chantilly VA It as fine for what I was looking for, it was quiet and convenient
Business response:
John - Thank you for your review. We are thrilled that you enjoyed your quiet room and found our location to be convenient. We hope to see you again soon.
Nice location and convenient to Mall. A lot of happenings
Business response:
Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good for the price, near Dulles Airport Very helpful staff--I left a credit card behind and they tracked me down right away. In-room coffee making would be nice, but coffee was provided down in the lobby in the morning. I was there for only one night; if you really are there for an "extended stay" grocery stores are very close and the hotel provides a set of basic kitchen equipment (plates, cutlery, saucepans) if needed.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies about the miscommunication regarding our dishware. While we no longer keep dishes in guest rooms, these items, including coffee pots, are available upon request at the front desk. Still, I am so pleased to read that you had a great stay overall and enjoyed our friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Very happy with my stay Everything was great. Quick no fuss check in, helpful friendly staff, decent free WiFi, and great amenities in the room (full kitchen).
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! It’s great to read that you enjoyed our fully equipped kitchens and exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Last room in Chantilly The hotel overall was nice. Most people there are long term guests in the area for work. They cook in the rooms and some of the smells in the halls are not nice.
Business response:
Thank you for sharing your experience with us. Please accept our apologies for the odor issues you experienced. We will be working with our housekeeping and maintenance staff to improve our odor control procedures. Still, I am glad to read that you had a positive stay overall. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Good value. Very helpful front desk staff - thanks Hani!
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly customer service and our reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good for long stays. The WiFi was slow(upgrades are extra) Had to ask for coffee maker for room. Refrigerator was noisy, bath sink leaked badly, hard to get shower valve to operate for hot shower.It is what it is, an extended stay facility, not for the quick comfortable weekend.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that we failed to meet your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. In response to your feedback, I will work with our front desk staff to ensure that we are clearly communicating our amenities during guest arrivals. Additionally, I will have our maintenance engineer inspect your room to ensure that everything is functioning properly. We continually work to improve our hote... read more
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 4.3 star rating with 601 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.