This profile has been claimed by the business owner or representative.
Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Matthew, thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
一人旅の感想 徒歩7～8分程度でホームセンター、コストコ、ファーストフードなどがあり、食事、土産などを購入するには、便利な場所です。 航空博物館に行く際には、タクシーで１０分程度で到着します。 空港からのアクセスもよく、ホテルの部屋も満足できるプランでした。
Business response:
Mio, thank you for taking the time to share the review about your stay. We love knowing how pleased you were with our location and appreciated the easy access to the airport. Thanks for choosing Extended Stay America. We hope you will make the same choice when your travels bring you back to this area. Sincerely, Hotel Management
Nice staff, the halls & elevators smelled and the room wasn't that clean. The King Size bed was coming apart in the middle and made a lot of noise.
Business response:
Thank you foe being our guest. We are happy to know you had a good time here and that your overall experience was a pleasant one. We also appreciate your observation and have taken a note of the same. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Everything was as I expected. Good location and shopping centers very close by.
Business response:
Ricardo, thank you for choosing to stay at Extended Stay America. We are delighted to read you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Business response:
Gary, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Limpio Super
Business response:
Wow - Gerson, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Okay hotel for the price. The hotel was okay for the price. However, we were told the third floor was half smoking and half nonsmoking. The entire third floor smelled like smoke. We had to move to the second floor. I did not like the fact that there was no security on site, and the front door remained unlocked at nighttime. Also, the front desk was unmanned quite often. On the other hand, the staff was pleasant and accommodating, even the gentleman who did not speak fluent English. The hotel was clean.
Business response:
We appreciate you sharing your thoughts. It was pleasing to know you liked the cleanliness of our hotel and the service provided by our courteous staff. However, I apologize as you felt unsafe and for the odor issue. We take the safety and security of all of our guests very seriously and our team is well-trained to handle any situation and maintain a good environment. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
A-OK The WIFI had some issues but overall the place was really clean and the staff was not nosy.
Business response:
Thanks for being our guest at Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback in regard to internet connectivity will be shared with our maintenance team. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
NO AIRPORT SHUTTLE SERVICE They shouldn't use the airport name "Dulles South" in their listing if they don't have a shuttle or access to one.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for not meeting some your expectations and regret any inconvenience caused. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,183 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.