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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great value for the money! The Desk Manager was very accommodating and had a great attitude!
Business response:
Thank you for including Extended Stay America - Washington, D.C. - Chantilly - Dulles South in your travel plans. It’s our pleasure knowing you found us to be a great value and that you loved our convenient location and helpful associates. I’ll be sure to share your compliments with my team, especially with the front desk manager. Your feedback is much appreciated, and we hope to see you again soon. Sincerely, General Manager
It was difficult to see Mildew stains on shower walls and deep mineral deposits in the tub as this negatively impacted the presentation of the room. Weekend Loss of hot water occurred in the a.m but repaired by afternoon.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read that we failed to meet your expectations. I discussed your comments with the team, and we will continue to strive to provide each guest with a clean, comfortable stay. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Nice close to train station The hotel staff is very friendly but they only clean your room if you spend 5 or more nights. It is located close to the train station and shopping is within walking distance to restaurants and shopping needs
Business response:
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Your comments in regards to our friendly staff and location are much appreciated. We hope to host you again soon if your travel brings you back to the area.
muy cercano al museo del aire y del espacio Un poco escondido para llegar. Por lo demás todo bien
Convenient, price is right I needed a place close to Dulles International Airport to catch a morning flight. This was the perfect solution, convenient, nice room, comfortable and quiet. Surprisingly affordable too.
Business response:
Thank you for taking the time to share your experience. I am pleased you found your room to be spacious and that our hotel was perfect for you to catch you flight. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Not bad for a smoking room I was worried that it was going to be noisy since the hotel is surrounded by busy roads, but it was actually very quiet (minus a very muffled police siren that drove by). I booked a smoking room, so I wasn't expecting anything really nice, but it wasn't that smelly or stinky in the room or hallway. When you change the channel on the TV, below where it shows the channel number, it listed the wrong channels. The pillows are thin and the bed is hard. Coffee that is offered during breakfast isn't that ... read more
Convenient to airport Asked for a nonsmoking room, which was confirmed at check in but, when we got in the room, it smelled like cigarettes. Too exhausted to go back down and ask for another room but severely disappointed.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. In response to your feedback, I have worked with my maintenance engineer and housekeepers to control the smoking odor. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you w... read more
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,183 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.