This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
While my stay at the hotel was enjoyable overall, there were a couple of minor drawbacks. The lack of weather seal strips on the entry door allowed smoke and noise from outside to enter the room, creating a slight odor that lingered for a few minutes. Additionally, the cleanliness of the bathroom could have been improved, as there were some cleanliness issues, such as urine stains on the exterior of the toilet. Despite these small issues, the hotel provided a comfortable and pleasant experience.
Business response:
Dear Oscar, Thank you for sharing your experience with us. We appreciate your feedback and are glad to read that you found your overall stay enjoyable. We will take note of your comments regarding the entry door and bathroom cleanliness to ensure we continue to improve our services. We are delighted that despite these inconveniences, you still had a comfortable and pleasant experience with us. We look forward to welcoming you back for another visit in the future.Sincerely,Hotel Management
Good property and facilities.. weak breakfast
Quick and easy check in, nice room with ample space
Business response:
Dear Nicole, Thank you for choosing our hotel. We're delighted to hear that you had a quick and easy check-in experience and enjoyed the ample space in your room! Providing efficient service and comfortable accommodations is our priority, and we're thrilled that we met your expectations. Your satisfaction is our greatest reward, and we appreciate your positive feedback. Thank you for choosing to stay at Extended Stay America, and we look forward to welcoming you back for another pleasant stay in the future!Sincerely,Hotel Ma... read more
Good
Motel not Hotel This is not a 2.5 star hotel. It is a 2 star motel (doors on parking lot, not through a lobby). It was a safe, clean room to sleep for the night with a small kitchen.
Business response:
Dear Guest, We apologize for not meeting your expectations regarding the hotel's star rating and the door on the parking lot. While we understand your concerns regarding the layout, please know that our priority is to provide our guests with a safe and clean environment. We are glad to hear that you found your room satisfactory for a night's rest, with the added convenience of the kitchen. Your feedback is valuable, and we will continue striving for improvement. We appreciate your patronage and hope to exceed your expectatio... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,412 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.