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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean. Staff was friendly. Hotel was located within walking distance to the mall. Easy check in and check out. Only drawback was breakfast was very minimal (only coffee and muffins) but other than that everything was great!
Clean, quiet, and conveniently located. Good service.
Business response:
Dear Maria, thank you for staying with us and posting your review. It's great that you enjoyed your stay and found our location convenient. Our goal is to provide an exceptional experience for our guests, and we're glad we hit our mark with our service and clean accommodation. It was a pleasure hosting you, and we look forward to seeing you again on your next visit. Sincerely,Hotel Management
Good
While the room was a bit tired looking and could probably have used a better cleaning - comfortable, convenient location, friendly staff, and great rate for a quick overnight stay. Coffee and continental breakfast appreciated too.
Business response:
Dear Kimberly, thank you for your recent stay at Extended Stay America. We are glad you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a well-done job. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon.Sincerely,Hotel Management
Check in/out staff were fantastic! My only complaint was the bed was too soft. Very nice room, good parking, clean.
Great location and price - showing it’s age Room was small and clean. It’s showing it’s age and the room had funky stale air odor when I first went in. I discovered several nails and long sharp screws in my parking area and was lucky I did not get a flat tire. The front desk I had to wait longer than expected to have someone help me on check in. One thing I can say is they have super hot water I burned my hand twice. Walls are very thing and I was awoken at 2am by someone coughing who sounded like they were literally next to... read more
Business response:
Dear Gregory, thank you for being our guest. We are glad that you had a pleasant stay and that our location was convenient for your needs. However, please accept our apologies for the various issues you encountered in your room. Reviews like yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back.Sincerely,Hotel Management
The smell
Business response:
Dear Alex, thank you for being our guest at Extended Stay America. It is a delight to know that you enjoyed your stay with us. However, we are sorry for the difficulty you experienced. Please be assured that we have shared your feedback with our housekeeping team to ensure such issues do not compromise our future guests’ stay. We hope you will consider us your preferred choice whenever your travels bring you to this city.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,382 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.