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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I live near here and rented a room for a visiting acquaintance for several days. This is a great area and location. I never visited the property, but run by it all the time and it looked nice. However, the property is in need of maintenance. There were men's underwear in the trash can under the sink when my friend arrive. The rest of the room seemed clean. The outside door to the room was warped significantly. The stairwells and sidewalk are dirty and need pressure washed. I could go on. I will have friends stay elsewhere ne... read more
Business response:
Thank you for selecting us to accommodate your acquaintance. Although he had an overall satisfactory stay, we apologize for the cleanliness issue which impacted his experience. We will address this matter with the head of our Housekeeping Department and housekeeping associates to ensure that it does not happen again. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Fair Besides having to pay for a night that I wasn’t in the hotel & was told by a rep that, that wouldn’t happen. The trash downstairs over flowed the cans. The room was comfy & the young lady at the front desk was very pleasant
Business response:
Thank you for evaluating your stay. We are happy you were pleased with most of our services, but we regret your stay was not perfect. Your review indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Business response:
Ruth, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Joseph, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Had good staff
Business response:
Arthur, thank you for being our guest at Extended Stay America. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Location and staff were friendly and helpful Thank you
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable stay, liked our friendly staff and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
I like how you have a kitchen in the room and everything is very close by.
Business response:
All of us here at Extended Stay America are thrilled to hear you loved your stay with us! Thank you for sharing your amazing comments regarding our convenient location. We appreciate you mentioning how convenient it was to have a kitchenette in your suite, as this is an important feature to many travelers staying at our hotel. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Dear Umji, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.